Crelan Mobile App

2.5
2.96K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

With the Crelan Mobile application you can carry out your banking transactions easily and securely. Anytime and anywhere, at home or elsewhere, even abroad. The app is more user-friendly than ever. And completely free.

Download it and register (you must be a Crelan customer for this). You then log in and sign your transactions securely with the PIN code of your choice, facial recognition or your fingerprint.

The modern look of the application reflects Crelan's new visual identity and offers you a dashboard with all accounts of which you are the owner, co-owner or power of attorney. You can choose your favorite accounts and decide not to display others.

You can navigate between your debit and credit cards. You can open an account from A to Z and submit an application for a new debit card, linked to an account of your choice.

In this version of the app, several new interesting features appear such as zoomit, displaying the statement of expenditure of your credit cards, managing the parameters and limits of your debit card, adding your accounts with another bank, making an appointment with your agent , international transfers and in foreign currencies and finally instant payments.

A floating 'action' button gives you faster access to certain functionalities such as Crelan Sign, making a transfer or Payconiq.
The app also makes it possible
- consult your loans and investments,
- consult and download your documents (such as the tax certificate for your mortgage loan).

Our app is constantly evolving and we are constantly improving it. Don't hesitate to tell us what you think of Crelan Mobile.
Updated on
Jul 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.78K reviews
Pieter-Jan Dejaegere
June 14, 2024
I thought the axa app was bad, but this is a whole other level. Migration to crelan finally succeeded after a lot of error messages, but basic functionality like money transfers doesn't work half of the time, throwing 'temporarily unavailable' errors. If transfers do go through you are forced to sign with a card reader, because itsme is not supported like it was with axa
18 people found this review helpful
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Crelan nv
July 2, 2024
Dear Kenny, have you managed to register in the meantime? If not, please let us know where you got stuck (via https://www.crelan.be/fr/particuliers/article/probleme-avec-lapplication-mobile-app) and we will be happy to help you. Kind regards,
Rémi Rahir
November 3, 2024
Keeps crashing without any reason with a generic "maintenance" message that is not helping you understand anything that's going on and that forces you to relog again and again. Just have to swith app, come back and boom you are kicked out. + The obvious lack of features where you have to call someone on the phone (when they answer) for any kind of uncommon demands... Unlike the services offered by kbc for instance.
3 people found this review helpful
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Crelan nv
November 26, 2024
Dear Rémi Rahir, please copy everything in advance for transfers as you will unfortunately be confronted with the "maintenance in progress" error message. Our programmers are working on it. Sincerely, ^Lina
Ro Meo
April 29, 2020
Good application, can be improved. I like it very much, you can do almost all your transactions on it. However, there is on big miss, it doesn't show the next payment amount to your credit card, only the date of the payment. It would be very useful to know how much of your account will be affected.
11 people found this review helpful
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What’s new

In deze versie kunt u uw documenten voor een lening op afbetaling (privé), ingevoerd door uw agent, eenvoudig en veilig digitaal ondertekenen. U kunt ook uw persoonsgegevens (sociale status, inkomsten, rekeningen) controleren, zoals wettelijk vereist in de strijd tegen witwassen en terrorismefinanciering.
Content rating
Everyone
Learn more

App support

About the developer
Crelan
devops.mobile@crelan.be
Boulevard Sylvain Dupuis 251 1070 Bruxelles (Anderlecht ) Belgium
+32 476 01 08 03