68 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image

About this app

Manage salt and water consumption of your Pentair water softener

Pentair offers you the ability to easily connect and remotely control and monitor your Pentair smart water softeners. Pentair makes it possible to monitor and manage your water softeners and water usage via smartphone or tablet wherever you are.

- Check the remaining regenerating salt level and the autonomy of your softener
- Follow the softened water consumption of your home
- Spot peaks in water consumption
- Consult your current water flow
- Find the history of water consumption per day, per week and per month
- Avoid unnecessary water consumption during your holidays

Control your settings | Settings

With our app, you can install notifications to keep up with the salt level of your appliances, and get notified whenever your products require their next maintenance.

Set the correct system language and time, and set the appropriate hardness unit for your appliances.

Look up general information about your products, like the serial number, total volume and software version, and check your appliances’ regeneration and maintenance history.


Step 1: Signing in
Sign in with your account information, or sign up by creating a new account. Leave the necessary information, and confirm your registration through your email.

Step 2: Adding appliances to your list
Add appliances to your account by simply using the serial number of your appliance and your personal pin code. You can also register new devices.You can do this by filling out all the necessary information about your appliance, and follow the directions on your screen to link the device to your mobile phone.
Enable the WiFi mode on your softener, change the WiFi network on your mobile phone to your appliance’s , add your home WiFi credentials, and lastly change the WiFi network on your mobile phone back to your home WiFi.

Step 3: Ready to use
The set-up of your Pentair app is completed. Start exploring your dashboard right away, to optimize the use of your softener, and maximize the benefits of your water treatment.

Visit our support page to contact us in case you need any help, or have any difficulties setting up your ConnectMySoftener app.
Updated on
Aug 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

68 reviews
Edwin Leslie
December 29, 2023
Has the App still got a bug or my unit is not transmitting wifi strong enough to pick up on my mobile phone. I did finally manage on my wifes phone after about 2 hours of uncountable attempts. I had changed my home wifi router so the password needed updating. I would like to see a better color scheme used in the app and to be more interactive on the home screen. Like being easier to see the salt usage in the regeneration as seen else where. Look forward to the future updates.
Did you find this helpful?
Sri Nooli
September 27, 2023
App has very limited functionality. It doesn't show most of the data. Also, it shows salt level low within 3 days of reset, but when i see, there will be salt for at least 10 more days. Not accurate. Regenerations are not recorded every day. Consumes a lot of salt and nearly 25 kgs in a month for a family of 4.
Did you find this helpful?
Urban Mohar
February 12, 2023
Doesnt connect with IQ-Soft device, of WiFi, the app functioned for ca 1 month then everything went to hell, and I couls not connect the device back to the WiFi, an update is necassary. The device (water softener) functions as it should.
Did you find this helpful?

What's new