DKV Insurance

DKV Belgium - Insurance

About this app

- Submit your medical expenses quickly and easily
Scan and send your medical documents directly via the app. With the “Submit Expenses” feature, we receive your claims instantly. Less paperwork, faster processing!

- Faster reimbursements with AssurMed
Enjoy quicker reimbursements for visits to your GP, dentist, and physiotherapist () through our direct link with AssurMed. Full details are available in the app.
() Physiotherapists will gradually be connected to the system in the coming months.

- View your claims statements and coverages
Access your reimbursement history and personal insurance details anytime, anywhere.

- Manage your personal data with ease
Changed address or personal situation? Easily update your personal details directly in the DKV App.

- Always have your Medi-Card® with you
Scan your Medi-Card® in the app and keep your insurance information at your fingertips.

- Support abroad in case of hospitalization
Access DKV Assistance and find nearby hospitals with contact details directly via the app.

Need help? Contact us easily
Use the contact form in the app or check the FAQ section for quick answers.

Ratings and reviews

The last update finally brought reimbursements into the app. However, it's still not well thought through. Cards and barcodes can still not be enlarged but got even smaller now, which makes scanning it in pharmacies and hospitals impossible. It's also not possible to arrange the different cards in a specific order but it's stuck in the order of when you added them.

impossible to set the date of birth in one click. you have to go back month by month. you cannot add a new document to an existing request. you need to create a new request, which afterwards is considered as an existing one, so nothing is reimbursed at end

I wanted to submit expenses. What should have been an easy process with 4 possible options, resulted in 3 options that do not work. If you have your expense digitally, you cannot submit it. You can only take a picture of your expenses, and even that I am not sure if it works. Dropbox and Google Drive integration do not work, image import does not work.