Mobile Office for Genesys Cloud allows you to handle all types of Genesys interactions directly on your phone in a secure manner. Available via Genesys AppFoundry
Handle Genesys Cloud interactions on your mobile device
Updated on
Sep 9, 2026
Business
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
* Added support for inbound WhatsApp Voice * Added support for WhatsApp Voice Notes * Added support for Canned Responses with variable substitutions * It is now more clear which chats have unread messages * Added support for outbound direct routing SMS queues * Added support for internal callbacks * Bugfixes & Improvements