Mobile Office for Genesys

Content rating
Everyone
1K+
Downloads
Content rating
Everyone
Learn more
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About this app

Mobile Office for Genesys Cloud allows you to handle all types of Genesys interactions directly on your phone in a secure manner. Available via Genesys AppFoundry
Handle Genesys Cloud interactions on your mobile device
Updated on
Sep 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Photos and videos and 3 others
  • Data is encrypted in transit
  • Data can’t be deleted

What’s new

* Added support for inbound WhatsApp Voice
* Added support for WhatsApp Voice Notes
* Added support for Canned Responses with variable substitutions
* It is now more clear which chats have unread messages
* Added support for outbound direct routing SMS queues
* Added support for internal callbacks
* Bugfixes & Improvements
Content rating
Everyone
Learn more

App support

About the developer
Ideal Systems
mosupport@idealsystems.be
Harensesteenweg 232, Internal Mail Reference 2.10 1800 Vilvoorde Belgium
+32 460 24 02 94