Cpt H
Terrible! once again another app that is largely useless unless you already know what you need. The app will neither guide you to purchase a correct ticket, nor does it provide information on Zonal travel. Included maps are just as useless as no photo layer is available to identify locations of bus stops. Travel zones are also not shown. Haha, are you kidding me? "Getting around ... made easy with the TEC App!" I am better off with cash in hand. EASY TO USE IS EASY TO SAY
3 people found this review helpful
Charles Foote
Unreliable but necessary. Numerous times I've gotten on the bus and shown the loading screen on the app to the driver. Luckily most times I have a few coins. The bus tracking stopped working and access to my previously-bought tickets is cantankerous. The only part of the app that always works is the part where they get your money. Buy MOBIB card and avoid this dumpster fire.
8 people found this review helpful
TEC-Transport En Commun
July 8, 2022
Hello, we apologize for your poor experience. Could you please contact us at mobile@letec.be so we can investiguate on the issues that you've had? We'll do our best to help. Kind regards, Lena
Markus Schüttler
When buying a single ride ticket, after entering payment details, the checkout wouldn't continue. Some time later (after missing the bus), the money was deducted from my account, but I still couldn't access the ticket in the app until the next morning.
5 people found this review helpful