Doktr - Medical Consultations

1.6K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Say goodbye to long waits at the doctor's office and hello to hassle-free video calls. With the Doktr app, you can quickly speak to an available doctor or your own GP via video for all your medical questions, at your convenience.
After the video consultation, you will receive a summary and any prescriptions for medication or medical certificate in the app.
! New in the app: You can now also consult French-speaking psychologists via Doktr! Discuss any mental need with a licensed psychologist, without waiting time.
Don't let your busy schedule get in the way of your health. 💚

► 4 good reasons to use Doktr
Like +300,000 other Belgians, download the Doktr app and quickly speak to a doctor or a psychologist online via video consultation! The benefits of Doktr at a glance:
✔️ Your own GP or another licensed Belgian doctor
Is your GP not available on the Doktr platform? No worries, all our doctors are chosen for their broad medical knowledge and are licensed and employed in Belgium.
✔️ Wherever you are (including while traveling!)
No need to leave your place. No stress in traffic or through crowded waiting rooms. You just do the teleconsultation wherever you feel most comfortable or while traveling abroad.
✔️ Secure digital access
Log in securely with itsme® and experience peace of mind. All video consultations are fully secured with end-to-end encryption, guaranteeing your privacy.
✔️ Fast medical advice
You can quickly speak to an available doctor via a video call. 95% of our patients receive medical advice within 25 minutes.

► How does it work?
1️. Log in securely with itsme.
2. Choose your own doctor via "speak to my regular GP," or another available doctor. French speakers can also consult a psychologist by clicking on the category ‘Mental Care’.
3. Answer some short questions about your health conditions.
4. The doctor or psychologist sends you a message and starts the video consultation through the app.
5. Receive a summary of your consultation and all the necessary documents in the app. Has the doctor prescribed a prescription and/or a absence certificate? You can find them in the app or on your ID-card. A follow-up interview with the psychologist can also be scheduled together.

► What health problems can Doktr help me with? 🤒
You can come to us for all common illnesses and complaints, such as:
Infections - Respiratory problems - Allergy - Skin problems (rashes, acne, eczema, psoriasis, cold sores ...) - Cough - Fever - Flu - Childhood illnesses - Insect and tick bites - Headache - Abdominal pain - Pill prescription - Earache - Mental health
If, after the consultation, the doctor judges that you need medication for your symptoms, he/she will provide you with the appropriate prescription. If you are too sick to work, you will receive a medical certificate through the app.
For mental health problems, you can also contact an available French-speaking psychologist:
Depression - Stress - Anxiety - Insecurity - Burn out - Relationship problems - Trauma - Bereavement - Fatigue - Lethargy - Addiction - Eating disorders - Fear of failure - Insomnia - Etc.
Want to find out more? Go to

► Had enough of Doctor Google?
Want to better prepare your video consultation by already reading about a condition yourself? Our advice pages, which have been written by licensed doctors, contain information on common illnesses and ailments.
Visit the Medical Advice section in the app for guidance on conditions, complaints and other health-related information.

► Help us improve the app
Enthusiastic about our app? Leave a review! Do you have tips, ideas or other feedback about our app? If so, send an email to and we will be happy to answer it! 💚
Updated on
Feb 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6K reviews
Chris Mathei
April 13, 2022
The purpose of the app is very valuable but the painting is not totally dry (yet). Like other users mentioned, I haven't found a way to change the language. On my side, the app is in English and Dutch... My selected language in Itsme is French 😒. Some improvements are needed for this app to get adopted.
2 people found this review helpful
Doktr - Medical Consultations
April 13, 2022
Hi Chris, We are working with the development team to change this.The start page will indeed be displayed in English and Dutch if your smartphone is set in English. You can bypass this by setting your smartphone in French. You will indeed be sent to a French speaking doctor as this is the language in Itsme.
Jeroen Bosmans
April 9, 2022
This app is not for when you are at home. But the perfect match for people that lives in Belgium and travel a lott. In a lot of country's like Norway, Sweden, Finland, Ireland it is difficult to find a dokter. For people that lives in Belgium this is the perfect solution. They should advertise in that direction. To improve, they should be able to write notes for pharmacies at least in Europe
Doktr - Medical Consultations
April 13, 2022
Hi Jeroen, thank you for your feedback! We certainly take your ideas into consideration. We launched not so long ago and we are trying to grow step by step by collecting all feedback! 💚
chandra sekhar I
September 2, 2022
Very poor in medical services in belgium this app also very very slow in english chat service too..even for auto reply by digital assistant it is taking too much time to respond..uninstalled immediately..waste of time
3 people found this review helpful
Doktr - Medical Consultations
September 23, 2022
Hello Chandra, Thank you for your feedback! You are always welcome to send your feedback or questions to It's true that we currently only offer Dutch or French in the app. We are working on this so you can choose your own language in the app. Kind regards, the doktr support team. 💚

What's new

Your privacy is important to us. That's why we protect all chat conversations with end-to-end encryption. This allows only you and the person you are communicating with to read what is sent, and no one else, not even Doktr