MyScarlet

2.8
2.69K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Make your life easier with MyScarlet! In just a few clicks, you have access to everything from Scarlet.
Track your consumption, check your bills, manage your products and much more.
MyScarlet helps you better manage your budget, without any unpleasant surprises at the end of the month. How? Thanks to some handy features!
1. Check your monthly consumption of data, call minutes and SMS.
2. Order new mobile or TV options and manage the ones already activated.
3. Track the status of your orders.
4. Check or change your current subscription.
5. View and pay your bills directly in the app.
6. Access your scheduled appointments with our technicians.
7. Modify your account details easily: change your profile picture, access your privacy settings, and more.
8. Find solutions quickly in our FAQs.

Download MyScarlet app now and unlock a world of savings and benefits.
Updated on
Nov 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
2.6K reviews
Lily Mats
November 24, 2024
Worst app ever . The one before was half decent but this new updated one is abhorrent. It never keeps me logged in and every single time I have to go through so many security procedures it takes forever to log in this is absurd!!!! insert password , go over ticking on pictures to prove you are not robot and also a sms message with a code??? Make it more user friendly ! this is seriously annoying, I am considering switching providers because of the app alone
8 people found this review helpful
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Family Mycke
January 10, 2026
not at all easy to use. account info can't be automatically linked with app
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Stefaan Galle
April 14, 2025
Literally nothing has been working since I got this app 2 months ago, and customer service is either not available or not willing to help. According to the app, I'm not even a customer, and unlike other 1 star reviews here, it also doesn't solve the issue when logging out and in again. Completely pointless and puzzling that an Internet company would be unable to fix this, since it has been an issue for at least a year so it seems.. Would give less than 1 star if possible.
10 people found this review helpful
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What’s new

This update includes:
• Bug Fixes: Various issues have been resolved to improve the stability and performance of the app.
• Accessibility improvements: we’ve enhanced the app to make it more accessible to a broader audience, ensuring a more inclusive experience for everyone.

App support

Phone number
+3222752727
About the developer
Proximus
renaud.linon@proximus.com
Koning Albert II-laan 27 1030 Brussel Belgium
+32 476 96 90 99

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