MyTelenet

2.7
5.97K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Check your usage, Wi-Fi and bill easily, from anywhere, with the MyTelenet app.

Convenient, because it's all in one place. That means never having to search again, and always being up to date on the latest news about your monthly plan, services, products and more. That's the MyTelenet app!

Check your usage
- Track how much mobile data and how many texts and minutes you have used so far.
- Find out when your internet usage will be reset to 0%.
- Choose additional control by configuring usage notifications.

Improve your Wi-Fi network
- Check your network and be immediately aware of an internet problem.
- Solve Wi-Fi problems in no time by diagnosing your network.
- Make your Wi-Fi coverage giga-fast everywhere by ordering a Wi-Fi pod.
- Give your guests instant access to your network with Wi-Fi Sharing.
- Measure your internet speed or reboot your modem via the app.

Pay your bill in a jiffy.
- Check your outstanding balance and pay it directly in the app.
- View bills from up to 14 months back.
- Authorize and administer direct debit payments.

Manage your products
- See all your products, clearly presented in detail.
- Take an additional product or disable an option.
- Check and update your customer account, login and other personal details.

Questions? Use the Help function
- Navigate to the answer to your question.
- Chat directly via WhatsApp.
- Ask experts in De Netweters.
- Find the nearest Telenet shop.

Want to have everything all in one place and always be up to date? Then download the free MyTelenet app now!

Tips? All your feedback makes the app better. So feel free to let us know what you think in the app itself!
Updated on
Jul 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
5.61K reviews
8-Bit Arcade Brawler Gaming
July 11, 2024
Somehow the app fixed it's self it's working now I thought it won't work anymore but it's now working normally 5 stars sorry for the misunderstanding about it not working
Did you find this helpful?
Telenet
July 11, 2024
Thank you for your feedback, we appreciate it. ๐Ÿ˜Š Lisa
Ewan Higgs
April 8, 2024
I can't believe I'm rating an app from a telecom highly. But I can see my bills, usage, and, the best part: planned and unplanned outages. I don't use it much but when I do it's a very few taps to find the information I need.
Did you find this helpful?
Telenet
April 8, 2024
Hi Erwan, thanks for the lovely review. ๐Ÿ™‚ Lieselotte
Thomas Meert