MyTelenet

Telenet

About this app

Everything you need to know about your subscription, services, products and more. You can find it in the MyTelenet app!

Check your usage?
- Monitor how much mobile data, text messages and call minutes you use.
- See how much internet is being used at home.
- Set usage notifications and limits for your family.

Arrange your Wi-Fi network smoothly?
- Be notified straight away if there are network problems.
- Resolve Wi-Fi problems immediately via a diagnosis of your network.
- Order a Wi-Fi pod and make your Wi-Fi coverage giga-fast everywhere.
- Give guests access to your Wi-Fi in one click.
- Measure your internet speed or restart your modem remotely.

Pay your bills in a flash?
- Check your outstanding balance and pay it immediately.
- View bills from up to 24 months back.
- Request or change a direct debit authorization.

Manage your products easily?
- View all your products, clearly presented in detail.
- Add an extra product or switch off an option.
- Check and update your customer number, login and other personal details.

Questions? All the help you need is in the app
- Navigate to the answer to your question.
- Chat directly via WhatsApp.
- Ask experts in De Netweters.
- Find the nearest Telenet shop.

Never have to search again and always up to date? Then download the free MyTelenet app now!

Tips? All your feedback makes the app better. So feel free to let us know what you think in the app itself!

Ratings and reviews

I can't check my mobile data usage in the app from 1 month. I uninstalled the app and now it only shows my home WiFi usage but it doesn't show my usage at all. I am out of country and its so frustrating.

installing again in the hope it helps. was already slow before but stopped functioning completely. Keep looking at a winking telenet icon or get stuck in the load cycle of the repeat of emoticons but never succeed in accessing the actual app ...

The app keeps glitching and crashing. Besides it doesn't give access to a lot of the basic information either.

What’s new

A new update, an improved app! We fixed bugs and improved several screens. Don't want to miss out? We know how you feel. Update your app now and enjoy the best version.

App of your dreams? A dream scenario for us! Be sure to let us know via the app rating.
Is the app not what you expected, or do you have tips to make it even better? Send us all the details via the feedback form in the app. We'll work on it!