1K+
Downloads
Content rating
Everyone
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About this app

The official mobile application of the Consumer Protection Commission (CPPC) enables you to quickly, easily and securely submit a complaint, signal or suggestion directly from your mobile phone. The app is a convenient way to protect your rights - anywhere and anytime.

With the KZP mobile application you can:
- File a complaint when you are harmed by a merchant;
- To report an irregularity that affects more users;
- To make a suggestion when you need guidance or advice on a problem or situation;
- To monitor the status of your submitted complaints, signals or proposals in real time;

The application is completely free and available to all citizens. It is part of KZP's efforts for more open, modern and effective communication with consumers.

Your rights matter - report them when they are violated!
Updated on
Aug 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

App support

About the developer
Комисия за защита на потребителите
it@kzp.bg
Ул. "Врабча" 1 1000 София Bulgaria
+359 88 880 0903