2.2
35.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Take control of your services, have easy and quick access to used and remaining minutes and MB in your mobile plan, view and pay your bills online, recharge your prepaid card, add minutes and MB, activate roaming.

Sign in with your VIVACOM mobile number or enter an email and password. If you sign up for the first time, you will receive a confirmation SMS. On the Home screen, you'll see the current status for the mobile service you're using. Check remaining minutes, MB or SMS any time. You can activate and deactivate a roaming service and add more minutes, MB and SMS to your mobile plan. You have access to a list of all your services.
No more overdue bills! The application informs you in time. You can pay with a few clicks. You have an archive of your accounts and quick access to invoice downloads.

The application is suitable for all VIVACOM customers.
Updated on
May 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.2
35.2K reviews
vihroni
May 15, 2023
The app has been useless for almost half an year now. Option to log in with email address doesn't work anymore. I have three mobile numbers, two TV services and one internet services with Vivacom. Now I cannot monitor my usage through the app because to do so you have to log in with the email address. Logging in is now available only with a mobile number and this way you can only see the usage only for this specific number. Vivacom seem to refuse to solve this problem even though I reported it!
2 people found this review helpful
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VIVACOM Bulgaria
May 15, 2023
Здравейте, моля да пробвате да влезете през друго устройство и през десктоп верситя. Ако и след това изпитвате затруднения, моля да се свържете с нас през формата за контакт от тук: https://www.vivacom.bg/bg/e-mail-contact, като ни дадете допълнителна информация, каква грешка Ви дава и на кой етап. Поздрави, Екип Обслужване на клиенти
Ergin Yıldız
May 1, 2023
The app uses all the money in your account while roaming, even if no services are used (data turned off, data use in roaming also turned off, no phone calls, just informational messages incoming from Vivacom itself). Look for another provider.
3 people found this review helpful
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VIVACOM Bulgaria
May 2, 2023
Еrgin Yıldız, your feedback is important to us. In order to be helpful, please provide us your specific comments at the following address:www.vivacom.bg/bg/residential/kontakti. Regards, Customer Service Team
Hristiyan Stoyanov
April 27, 2023
Can't pay using the app. It broke a few months ago, and I am still waiting for it to be fixed. Edit: I am psyched you will consider fixing what was broken a few months ago and was working perfectly fine at least for a year before that (at least I used it for that long).
2 people found this review helpful
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VIVACOM Bulgaria
April 27, 2023
Здравейте, за да можем да съдействаме по написаното, Ви молим да се свържете с нас, през формата за контакт от тук: www.vivacom.bg/bg/residential/kontakti. Поздрави, Екип Обслужване на клиенти

What's new

Minor bug fixes