My VIVACOM

VIVACOM Bulgaria

About this app

We're excited to introduce our Vivacom application, delivering a complete overhaul to enhance your user experience. The My Vivacom mobile application provides a convenient, fast and pleasant user experience. Modern design, easier navigation, improved performance – created with the customer in mind.

The My Vivacom mobile application has a modern and clean interface that makes using the application intuitive and pleasant, and facilitates the management of mobile, internet and TV services:
- All services are now sorted by contract and invoice – so you can easily find what you are looking for. You can see the latest invoice immediately, with direct access to the payment page.
- Service management according to your needs – activation of roaming and additional packages, EON profile settings, devices, equipment and internet;
- Faster access to important information, such as mobile consumption and other main sections;
- Personalized offers completely online;
- Expanded support section for even faster assistance.

We appreciate your feedback! Share your impressions and suggestions to make the digital experience with Vivacom even better.

The My Vivacom mobile application is available to all Vivacom Bulgaria customers – with a postpaid, prepaid or business plan. It can be used with a mobile number or by registering with an email address.

Thank you for your trust!

The Vivacom team

Ratings and reviews

The application is absolutely terrible, I have logged in and after I opened the application later on, it does show only white loading screen and nothing else. The services are not better either. for the last 48 hours at least I have been experiencing lag and disconnection issues every 5-10 min. I am working from home and it is pretty much impossible to do anything at all. Paying for a service you cannot use. When I contacted their support, they told me that it's most likely to be fixed tomorrow.

Zero stars if I could. A terrible app that only matches Vivacom's customer service. It does not allow the phone to remember the password so I have to type it every time (or copy-paste from a file). Last time it said my password had expired and I needed to provide a new one - then I couldn't login anymore, nor could I reset it as a forgotten password. The only solution was customer service deleting my account and I register anew. Are you drunk, Vivacom?

Pathetic app. I have a prepaid plan and the app used to be a good way to top it up. However, the home page where "My subscriptions" are, used to display .... my subscriptions. Now, no matter what I do, I get a grey box instead of the subscriptions frame. Restarting, uninstalling, deleting data, nothing works. Good thing is the web app still works, but who knows, maybe soon that will start failing.

What’s new

We're excited to introduce the latest version of our Vivacom app, delivering a complete overhaul to enhance your user experience, with a revamped user interface, optimized experience & navigation, boosted performance.

- Lean, modernized interface

- Simplified grouping of connections & immediate view of the latest bill, with
direct access to the payment page

- Services’ customizations, EON account management

- Quicker access to key information, like Mobile usage

- Stability Improvements