My VIVACOM
2.0star
39.1K reviews
1M+
Downloads
Everyone
info
About this app
Take control of your services, have easy and quick access to used and remaining minutes and MB in your mobile plan, view and pay your bills online, recharge your prepaid card, add minutes and MB, activate roaming.
Sign in with your VIVACOM mobile number or enter an email and password. If you sign up for the first time, you will receive a confirmation SMS. On the Home screen, you'll see the current status for the mobile service you're using. Check remaining minutes, MB or SMS any time. You can activate and deactivate a roaming service and add more minutes, MB and SMS to your mobile plan. You have access to a list of all your services.
No more overdue bills! The application informs you in time. You can pay with a few clicks. You have an archive of your accounts and quick access to invoice downloads.
The application is suitable for all VIVACOM customers.
Sign in with your VIVACOM mobile number or enter an email and password. If you sign up for the first time, you will receive a confirmation SMS. On the Home screen, you'll see the current status for the mobile service you're using. Check remaining minutes, MB or SMS any time. You can activate and deactivate a roaming service and add more minutes, MB and SMS to your mobile plan. You have access to a list of all your services.
No more overdue bills! The application informs you in time. You can pay with a few clicks. You have an archive of your accounts and quick access to invoice downloads.
The application is suitable for all VIVACOM customers.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.0
38.3K reviews
HLH
- Flag inappropriate
September 6, 2023
The application is absolutely terrible, I have logged in and after I opened the application later on, it does show only white loading screen and nothing else. The services are not better either. for the last 48 hours at least I have been experiencing lag and disconnection issues every 5-10 min. I am working from home and it is pretty much impossible to do anything at all. Paying for a service you cannot use. When I contacted their support, they told me that it's most likely to be fixed tomorrow.
17 people found this review helpful
d.m.p
- Flag inappropriate
June 16, 2020
Slow download and upload speed. When you do internet speed tests, it has an initial burst of fast download/uploads but then will get immediately throttled afterwards to way lower speeds than advertised. Also, I had a balance of about 11gbs of prepaid data and it just disappeared for no reason. My data balance is went to zero, overnight.
16 people found this review helpful
VIVACOM Bulgaria
June 16, 2020
Hello,
we can look in more detail, use the contact form here:
https://www.vivacom.bg/en/about/contacts
Regards,
Customer Service Team
Tsenka Mack
- Flag inappropriate
- Show review history
April 16, 2024
For some reason Vivacom have decided to make it impossible to activate the app on a new phone. Even Customer Support don't know how to make it work. You are sent a long character string by SMS and told to enter it in the app but it is rejected. I've tried every variant of the string but to no avail. CS say to input the first 6 characters (nowhere does it say this in the app or the SMS), but no use. I must congratulate Vivacom on the effectiveness of this new Customer Prevention system.
What's new
Minor bug fixes