Cowboy - Electric Bikes

cowboy.com

About this app

Connect your ride

- Navigate the city like a local who knows every corner. Break free from congestion, be guided to your favorite places, even find bike parking spots.
- Map the quickest route or take a breather with the clearest alternative with real-time air quality mapping in your area.
- Monitor your speed and check your ride stats at a glance on your ride dashboard. Easily control your bike through your ride settings: front & rear lights, motor assistance, phone wireless charger, etc.
- Always know your charge. With predictive battery range estimation and charge reminders, you’ll never run out of power.
- Rain, shine (or snow or hail or fog), with live weather updates you’ll never leave the house unprepared.
- Monitor your heart rate during or after your ride and control your bike with your watch, see your remaining battery with Tiles and Complications. All watches with Wear OS 3+ are supported.

Keep moving

- With embedded bike sensors, you can track all your activity details — moving time, speed, power delivered, calories burned, and more.
- Quickly see your ride trends over time with personalized stats.
- Collect badges for your achievements and show them off with pride.
- See how your stats stack up with your fellow riders. Track your fitness and find out how far you’ve ridden compared to the community with Cowboy leaderboards.
- Share your rides on Strava, and get credit for all your activities.
- Augment your riding experience with additional safety and social features and the new Cowboy Wear OS app

Stay safe

- Unlock your bike and start your ride with a simple tap in the app. You’re the only one who can turn it on. Activate Auto Unlock for an effortless start. As you approach, the bike senses your connection and comes alive.
- Whether near or far, you'll be able to locate your bike at all times with GPS tracking. Use Find My Bike to follow the signal and pinpoint its exact location.
- [Theft Insurance exclusive] If someone attempts to snatch your bike, we'll proactively notify you right away.
- With Crash Detection, if the bike detects that you're ever in an accident we'll check in to make sure you're alright. If not, we'll automatically alert your emergency contacts and share your live position.

You’ll never ride alone

- Need a maintenance? Subscribe to Cowboy Care and book an unlimited number of service appointments in the app. We'll come right to your door and give your bike a full check-up.
- The Cowboy team is available to chat with you in-app for any bike or tech question you have along your ride.
- If your bike requires an update, the app will alert you automatically and guide you through every step.

Ratings and reviews

I was having a little trouble updating to the new version 2.0 and I chatted with Ahmed first on the "chat" option online. About 15 minutes later he called me and went step by step to fix the issue. He was very helpful and patient (with me... definitely😬). Extremely knowledgeable about the Cowboy bike which is an asset to the company. I'm thinking about getting the Cross ST in the near future. Best Ebike I've ever ridden, in my opinion. Thanks Cowboy 🤠!!!! FOLLOW UP.. I purchased the CROSS ST

I give two stars the problem I have when out for ride I touched the to do something and reset my ride to zero it only recorded 5 miles when actually I did 19.5 miles the same thing happens lock the bike come back and restart my ride back zero and on the app chat uninstall did check app updates none did all that give 4 everything else alright

ABSOLUTELY UNACCEPTABLE SUPPORT & NO SERVICE! AVOID! I've been trying to resolve a CRITICAL TECHNICAL PROBLEM for OVER 5 WEEKS, and all I get are pathetic, delayed responses that take MORE THAN 6 WORKING DAYS for even the simplest query. It's impossible to get any real help! To make matters worse, there is NO SERVICE AVAILABLE IN MUNICH, leaving me completely stranded with an expensive e-bike that I can't properly use.It genuinely makes me question if Cowboy is about to go out of business.

What’s new

- Improved Bluetooth troubleshooting experience with step-by-step guidance and an easy way to send a detailed report to customer support.
- New map view with the latest Google Maps improvements.
- Compatibility with Android 15.
- Bug fixes and performance improvements.