With the Blue Assistance app, you can quickly and easily access your Reserved Area to conveniently manage your health insurance policy online.
Specifically, depending on your policy terms, you can:
- request reimbursement for medical expenses incurred for yourself or your insured family members by uploading invoices or bills and the required medical documentation in a few simple steps;
- open a direct request, the procedure that allows you to avoid paying upfront for healthcare services, by entering the necessary information and documents. Once the request is authorized, Blue Assistance will handle the payment directly with the selected provider;
- check the progress of your requests in real time and, if any documentation is missing, complete it directly online.
To use the Blue Assistance app features, enter your username and password, the same ones used for your Reserved Area. Now, thanks to biometrics, future access will be even faster.
If you haven't registered yet, fill out the form on the app!
With the App, go to your Reserved Area to manage the refund procedures.