Ayam Goreng
Ugh so disappointing, the app is laggy and user interface is mid level but what makes it 1 star is the constant unavailability of delivery locations. You need to chat or call the agent to approve which is ironic as the sole purpose of this app is to eliminate the need to call. Not to mention when the call line is busy the only option you have is to pickup your order
110 people found this review helpful
OTCInc Sdn Bhd
June 23, 2021
We'll look into this issue for you. Please send us a note at https://www.instagram.com/pizzahutbrunei/?hl=en so that we can follow up.
Effa Rose
The address part was a bit of a problem for me. The words we use have to be specific. Spelling must be right. Most times it does not detect where i live. I spent more than half an hour trying to get in and order some pizzas. It would be helpful if the delivery address system is improved for efficiency.
68 people found this review helpful
OTCInc Sdn Bhd
January 13, 2022
Hi, we are sorry to hear that. Do share the screenshot of the error page at https://www.instagram.com/pizzahutbrunei/?hl=en to enable us to assist you further.
A Google user
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This is what I like to call no standard. It is so poorly design and even the promotion picture take atleast 1 minute to load. The app don't show the price at all. What makes the designer think I would use this app. I much rather just call.
80 people found this review helpful