ISP Tecnico

Ermesson Cardoso Rodrigues

About this app

Your field work, now in the palm of your hand!

ISPTecnico is the ultimate app for field teams of internet service providers (ISPs) integrated with the ISPConnect platform. Take your work management with you wherever you go: track, execute, and finalize service requests with maximum agility directly from your mobile phone, without needing a computer.

MAIN FEATURES

📋 Service Orders (SOs): View the SOs assigned to you and those available for capture. Have all the service data at your fingertips: customer, contract, connection point, and address.

👤 Customer Management: Quickly search for subscribers and consult contract information, connection points, and network status.

⚙️ ONU Management: Provision and deprovision ONUs directly on the OLT. Perform optical signal reading (Rx/Tx) and accurately assign the equipment to the customer's connection point.

📶 Network Diagnostics: Check the connection status (PPPoE) and signal quality in real time to diagnose and ensure a perfect installation.

📸 Evidence Log: Document your work by conveniently attaching photos directly to service orders.

🔒 Secure Access: Authenticated login by your provider, with the convenience of optional biometric unlocking.

IMPORTANT

ISPTecnico is a corporate-use tool. To use it, your internet provider must use the ISPConnect management platform and provide you with a valid technician account. The application connects directly to your provider's server.

ABOUT ISPCONNECT

ISPConnect is a complete and exclusive Brazilian management platform (ERP) for internet providers. We unify customer, contract, financial, network, and service control in one place, simplifying your provider's daily operations.

Learn more at: ispconnect.net.br

What’s new

Primeira versão do ISPTecnico — app de campo para técnicos de provedores de internet: ordens de serviço, clientes, gestão de ONU e diagnóstico de rede.