Currently, we use the Dimas APP, a Winker solution integrated with CV and FastBuilt, customized with the Dimas Construções visual identity.
After logging in, the client has access to a panel with various functionalities. During the construction process, the main ones used are the Client Area and Reservations.
Client Area: allows the client to access projects, contracts, payment slips, statements, and monitor the progress of the work through photos and the monthly percentage of progress. In addition, it has a Technical Assistance functionality, where the client can open service requests to request repairs or report problems in their unit, such as leaks, electrical network failures, among others.
When accessing the Dimas APP, the client logs into the application and then selects the Client Area option. At this point, they are redirected to the CV portal, which is integrated into the application. As the Client Area is provided by CV, the client needs to log in again to access this page.
Reservations: provides a calendar for scheduling site visits, key handover, moving in.... As new visits become available, clients are notified and can choose their preferred date and time, as well as reschedule as needed.
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