ASC SAC

ascbrazil

About this app

It's easy to automate with ASC SAC! Integrate more than 18 customer service channels in a single environment, and have your own Chatbot.
And now, with the APP ASC SAC, it is much more practical to service your business! Always thinking about bringing customers closer to brands.
With the application, all platform agents have the facility to use the mobile device to serve the company's customers.
What's more, the team can:
• Generate active calls
• Receive calls and respond to your customers
• Change the service channel
• Transfer to another service/agent
• Consult the service history
• Put the service on hold
• Pause and take breaks
• Change Password
All these interactions bring a fast, practical, effective and secure relationship.
In addition to the APP, with the ASC SAC Platform, your company can centralize its WhatsApp Business calls, and also integrate with other channels such as: Facebook, Instagram, Chat, E-mail, Telegram, among others. The platform generates reports that help monitor agents' activities and measure customer satisfaction.
The company optimizes customer service management, increases performance, reduces costs and improves operations.
The platform also enables integration with call center systems and ERPs (management systems), giving the ASC SAC customer the peace of mind and confidence to manage the business.
It's practical! There is no need to install and update hardware or software to use the solution, just have access to the internet.
Whether via APP or Platform, true multichannel service, it's with ASC SAC!

What’s new

Melhorias realizadas:
- Adicionar novo contato
- Ajustes de performance
- Melhorias nos processos de evento e socket

Atualizar a partir da versão 5.43.3 da plataforma.