Content rating
Everyone
Government
500K+
Downloads
Content rating
Everyone
Learn more
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Screenshot image
Screenshot image

About this app

Here you can communicate directly with companies to solve consumer issues.

Consumidor.gov.br is a public service for consumer dispute resolution.

Here, you can communicate with participating companies that have committed to receiving, reviewing and responding to their customer complaints within 10 days.

This service is an integrated action between the Ministry of Justice, the National Consumer Protection System Bodies and participating companies.

Complaints filed generate a public database that provides society with relevant information about companies, issues, and issues faced by consumers.
Consumidor.gov.br is a public service for consumer dispute resolution.
Updated on
Oct 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Messages and 3 others
  • This app may collect these data types
    Personal info, Messages and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

What’s new

Compatibilidade aprimorada com Android 15
Correção de bug em anexar PDF e Imagens na reclamação
Novas mensagens na interface de reclamação para facilitar a usabilidade
Content rating
Everyone
Learn more

App support

About the developer
Secretaria de Governo Digital
gestaoapps@gestao.gov.br
SEPN 516 Asa Norte Sala 202 - 2º Andar Antigo prédio da SOF BRASÍLIA - DF 70770-524 Brazil
+55 61 99648-9793

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