eBig Waiter is the intelligent service application for dining room teams that need agility, control, and real-time integration with restaurant operations.
With it, the waiter opens tables and orders, identifies customers, quickly places orders, and monitors the entire flow until dispatch from the kitchen, reducing errors and improving the service experience.
Main features:
Table and Order Map
View free, occupied, and paying tables with clear organization to act faster in the dining room.
Opening a Table and Individual Order
Open service orders with just a few taps and maintain control of operations throughout the shift.
Customer Identification
Associate the customer's name with the table or order to facilitate verification, closing, and history.
Fast Order Placement
Send orders directly to operations, with workflow integrated with the monitor and kitchen.
Financial Summary at Closing
Consult subtotal, service charge, and total to be charged at the time of closing, with greater security for billing. Service Charge Control
Compatible with the settings defined in Office, allowing you to apply or remove it according to the establishment's policy.
Real-Time Synchronization
Table, order, and request updates are reflected almost instantly between the app and the administrative panel.
Order Dispatched Alerts
Receive notifications when the order requested by the waiter is dispatched, with configurable sound options.
Sound Customization
Choose the alert audio that best suits the rhythm of your operation.
Security and Account Management
Password change in the app and access with authentication for professional use on a daily basis.
Who is eBig Garçom for?
Restaurants
Bars
Burger joints
Pizzerias
Operations with dining room and order taking systems
Teams that need to reduce rework and increase productivity
Benefits for your operation:
Fewer errors in order entry
Faster service in the dining room
Improved communication between waiter, kitchen, and management
More precise table closing
Greater control and traceability of service
Important:
eBig Garçom is part of the eBig ecosystem and works integrated with the company's administrative environment. Some features depend on prior configurations in the Office panel.
Bring more efficiency to your dining room with eBig Garçom. Professional service, synchronized operation, and total focus on the customer experience.