The central idea is to offer a self-service application, meaning it's available 24 hours a day, 7 days a week.
The main functions of the application are:
SUBSCRIBER CENTER:
With the subscriber center, you have access to a second copy of your payment slip, the PIX code to copy and pay, and you can check your internet usage, paid bills, and your contract details.
MY CONNECTION:
Monitor the status of your connection and, if something is wrong, diagnose your network directly through the application before even opening a support ticket.
CONTACT US:
In the contact section, you have access to all the contact numbers and methods we offer. You can also speak with our team through the application's chat support or send a message directly via WhatsApp.
NOTICES:
Receive notifications about invoices, scheduled payments, and announcements from FiberVision.
FiberVision subscriber center: duplicate bill, usage, contract and 24/7 support.