IFBOT

DIRS TECNOLOGIA

About this app

Raise the level of your service with iFbot Omni Channel! Provide a fluid and consistent support journey across all communication channels your customers use. Unified history, quick responses and guaranteed satisfaction.

In addition to being a robust platform for corporate chats, IFBot offers a series of tools for automating service processes, using artificial intelligence to answer frequently asked questions, resolve doubts quickly and forward requests to the responsible departments quickly.

Main features:

Real-time messaging: Exchange instant information between teams and customers with a simple and efficient chat system.
Automated service: With the power of artificial intelligence, IFBot resolves common issues without the need for human intervention, saving time and resources.
Team management: Organize your team into groups, channels and allow fluid communication, in addition to efficiently managing tasks.
Reports and analysis: Track the performance of interactions, with detailed reports on the productivity of each agent and customer satisfaction.
Ideal for companies of any size, IFBot is the perfect solution to transform the way your team communicates and serves customers, improving productivity and overall satisfaction.

What’s new

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