Wide Chat APP

Intelbras S/A

About this app

Wide Chat brings together your company's communication channels on an integrated platform accessible via mobile phone. With the new app, your team can manage interactions, view contact history, and maintain continuity of service directly from their smartphone, with Intelbras quality and reliability.
📲 Agile and integrated service
Track new interactions in real time and respond to customers more quickly through instant notifications. Reduce waiting time, optimize the team's routine, and contribute to a more efficient and satisfactory experience.
⚙️ Complete service management
Conversation distribution: direct and transfer service requests between operators more quickly.
Standardized responses: use message templates to make interactions faster, more consistent, and more secure.
Centralized history: access previous contacts and interactions to continue service requests with more context.
Real-time monitoring: view active service requests and maintain more control over the operation.
🚀 More productivity for your team
Have control of the operation in the palm of your hand. The application offers a simple and intuitive interface, developed to facilitate the routine of customer service teams and improve day-to-day performance.
💡 A strategic solution for sales, support and relationship management
Centralize your company's communication, simplify internal processes and transform the customer experience with technology designed to keep up with the evolution of your business.
Intelbras Wide Chat: intelligence that brings you closer, technology that solves problems.