In the hyperconnected world we live in, the way a company communicates with its customers makes all the difference, the big challenge is meeting the expectations of the most demanding consumer of all time, the digital consumer.
Is your company prepared?
Are your customers being served as they expect?
Either way, we know it's not easy. After all, the digital world changes all the time.
Now, how to exceed expectations and stand out in the face of this new customer profile?
The most important strategy is to be where your customers are, offering automated communication, without losing the human side of service.
It was by analyzing this scenario that we created Openbox SZ.chat, a cloud service solution, which allows you to integrate all communication between your company and the customer on a single platform, easy to operate, agile and intuitive.
Openbox is easy to use!
Your company receives messages through all channels (WhatsApp, WhatsApp Business, Facebook Messenger, Telegram and your company's own website) on a panel that provides human service, mass advertising, response automation, chatbot resources, management dashboards, reports, indicators and graphs so you can surprise your customers and always be one step ahead of what they expect, ready to innovate and exceed expectations.
Openbox also integrates with other systems, through API, automating activities such as sending invoices, satisfaction surveys and much more!
We are Inovacomm, strong in technology! Since 1990, we have been committed to providing the best support for the best businesses. We have a deep understanding of metrics, routines, procedures and technologies that can help your company to grow continuously with security, practicality, low cost and high capacity for innovation.