Probem Asset Protection puts everything you need to care for your vehicle and monitor its protection right in the palm of your hand.
Vehicle protection is much more than a simple service: it represents peace of mind for those behind the wheel. At Probem, we understand that taking care of your vehicle goes beyond signing a contract — it's a commitment we make to you with every kilometer traveled. That's why we offer comprehensive coverage, 24-hour assistance, and the confidence that we are always by your side on every journey.
WHAT YOU CAN DO THROUGH THE APP
Vehicle Tracking
Track the last position of vehicles with a contracted tracker on the map, consult the history of movements by period, and send commands to the tracker, such as blocking. Activate and deactivate anchor mode to monitor vehicle movements.
Complete Reports
Generate reports of positions, odometer, hour meter, events, speed, and stopped time, with filters by date, time, and days of the week.
2nd copy of payment slip with PIX
Check your outstanding and paid monthly fees, view and share the payment slip in PDF, copy the barcode or pay instantly with the PIX code (copy and paste).
24-hour Assistance
Talk to the call center with one touch: direct call, WhatsApp or access the Probem website.
Opening and monitoring claims
Register collision, theft or robbery incidents directly from your cell phone. Attach photos, videos and documents such as vehicle registration certificate, driver's license, police report and proof of residence, provide the data of the third parties involved and track the status of each claim opened.
Service Requests
Open requests for Probem's areas, choose the type of service and view the entire history of your calls.
Notices and news
Receive notifications and stay informed about Probem's news, campaigns and announcements.
EXCLUSIVE ACCESS FOR MEMBERS
This app is for the exclusive use of Probem members. Access is via your registered CPF (Brazilian tax identification number) and password. Available features may vary depending on the plan contracted: tracking, for example, is only displayed for vehicles with contracted tracking equipment.
Not yet a member? Visit www.probemprotecao.com.br and speak with our team.
Tracking, payment slips with PIX (Brazilian instant payment system), 24/7 assistance, and claims processing for members.