Uply

Fessb Tecnologia

About this app

Uply connects those who need a service with qualified professionals in their area — with negotiation, contract, and payment all within the app. No blind deals: you talk, agree on a price, pay securely, and track each step until the job is completed.

For home, office, or business: find electricians, plumbers, house cleaners, gardeners, painters, carpenters, and other service providers registered on the platform.

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FOR THOSE WHO NEED A SERVICE (CLIENT)
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• Post a request with a description, location, urgency, and photos (up to 5 images)
• Search for professionals in the catalog or receive contact from interested partners
• Chat in real time via the chat integrated into the request
• Compare proposals with the value and deadline defined by the professional
• Accept the best proposal and generate a digital contract instantly
• Pay via Mercado Pago, directly in the app
• Track the status: payment, execution, delivery, and completion
• Approve the delivery (with photo documentation by the service provider)
• Rate the professional after completion; Open a dispute for mediation, if necessary.

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FOR PROFESSIONALS (PARTNER)
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• Register as a service provider and advertise your services and specialties.
• Receive client opportunities in your area.
• Send proposals (value, date/time, and notes).
• Negotiate through the platform's secure chat.
• Perform the service and record the delivery with mandatory photos.
• Receive payment after contract completion, with a transparent fee.
• Optional: monthly or annual subscription to reduce the fee (from 14% to... 10%)
• Manage subscriptions, contracts, notifications, and profile in one place

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SECURITY AND TRUST
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Trusted infrastructure between parties:

✓ Payment mediated by Mercado Pago
✓ Monitored chat — blocking of phone numbers, emails, links, and negotiations outside the app
✓ Complete history of messages, proposals, and contracts
✓ Ratings and reputation on professionals' profiles
✓ Disputes with platform support
✓ Notifications of proposals and messages and status changes
✓ Registration with email confirmation (OTP code)

After delivery, the client can approve the service. If there is no response within 48 hours, the contract may be automatically concluded according to the rules — without blocking the professional or payment.

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HOW IT WORKS (STEP BY STEP)
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1. Create your account (client or partner)
2. Describe what you need OR search for a professional in the catalog
3. Partners send proposals or start a conversation upon request
4. Client accepts the proposal → the contract is created
5. Client pays through the app (Mercado Pago)
6. Service provider performs the service and marks it as delivered (with photos)
7. Client approves → contract completed and payment released accordingly Rules
8. Both evaluate the experience

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POPULAR CATEGORIES
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Electrician • Plumber • Housekeeper • Gardener • Painter • Carpenter — and other professions registered by partners.

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IMPORTANT INFORMATION
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Uply is an intermediary platform (marketplace): we facilitate contact, negotiation, contract, and payment — we do not execute the contracted service. Quality, deadlines, and execution are the responsibility of the chosen professional, according to the agreement and Terms of Use.

Payments and subscriptions: Mercado Pago. Uply does not store complete card data.

Contract fees: 10% with an active partner subscription; 14% without a subscription. The values ​​displayed in the proposal prevail.

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SUPPORT AND PRIVACY
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Website: https://uplyapp.com.br
Privacy Policy: https://uplyapp.com.br/politica-de-privacidade/
Account Deletion: https://uplyapp.com.br/exclusao-de-conta/

Developed by FESSB TECNOLOGIA DA INFORMAÇÃO LTDA.

Download Uply and solve what you need today — with professionals in your area and the peace of mind of doing everything through the app.