Novus | CRM, Chat e Vendas
Everyone
info
500+
Downloads
About this app
Transform your customer service and boost your sales with Novus, the complete omnichannel customer service platform that unifies your communication channels and optimizes customer management.
With Novus, you integrate WhatsApp, Instagram, Facebook Messenger, Telegram, and your website into a single interface, facilitating communication and ensuring that no conversation is missed. Our powerful AI Assistant, customizable and available 24/7, qualifies leads, answers frequently asked questions, and even drives sales, freeing up your team to focus on more complex interactions.
Key Features:
Centralized Omnichannel Customer Service: Manage all your conversations from different channels in a single dashboard.
Intelligent AI Assistant: Configure an AI for automated customer service, data capture, conversation classification, and dynamic responses with ChatGPT integration.
E-commerce in Chat: Allow your customers to purchase your products and services directly during the conversation, transforming customer service into an active sales channel.
Customizable Automations and Workflows: Create intelligent service flows, interactive menus, and personalized actions to efficiently guide the customer.
Integrated Kanban CRM: Organize your service requests, manage leads, and track the sales funnel directly on the platform, optimizing your team's workflow.
Voice Studio: Create a personalized voice for your brand, making the interaction even closer and more humanized (when applicable).
Complete Reports: Monitor your service performance, analyze important metrics, and make data-driven decisions to continuously improve your results.
With Novus, you offer agile, intelligent, and efficient service, improve customer satisfaction, and increase your business opportunities. Experience the revolution in your service!
With Novus, you integrate WhatsApp, Instagram, Facebook Messenger, Telegram, and your website into a single interface, facilitating communication and ensuring that no conversation is missed. Our powerful AI Assistant, customizable and available 24/7, qualifies leads, answers frequently asked questions, and even drives sales, freeing up your team to focus on more complex interactions.
Key Features:
Centralized Omnichannel Customer Service: Manage all your conversations from different channels in a single dashboard.
Intelligent AI Assistant: Configure an AI for automated customer service, data capture, conversation classification, and dynamic responses with ChatGPT integration.
E-commerce in Chat: Allow your customers to purchase your products and services directly during the conversation, transforming customer service into an active sales channel.
Customizable Automations and Workflows: Create intelligent service flows, interactive menus, and personalized actions to efficiently guide the customer.
Integrated Kanban CRM: Organize your service requests, manage leads, and track the sales funnel directly on the platform, optimizing your team's workflow.
Voice Studio: Create a personalized voice for your brand, making the interaction even closer and more humanized (when applicable).
Complete Reports: Monitor your service performance, analyze important metrics, and make data-driven decisions to continuously improve your results.
With Novus, you offer agile, intelligent, and efficient service, improve customer satisfaction, and increase your business opportunities. Experience the revolution in your service!
Omnichannel service platform with AI for WhatsApp, Instagram and more.
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What’s new
Bem-vindo ao Novus!
Explore nossa plataforma de atendimento omnichannel com IA para WhatsApp, Instagram e mais. Nesta versão, teste o chat inteligente e a organização inicial de atendimentos.
Explore nossa plataforma de atendimento omnichannel com IA para WhatsApp, Instagram e mais. Nesta versão, teste o chat inteligente e a organização inicial de atendimentos.
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About the developer
VVS SISTEMAS COMERCIO E SERVICOS DE INFORMATICA LTDA
vinicius@vvssistemas.com.br
Rua GUARACIABA 40
EX 35
CAMPO GRANDE
RIO DE JANEIRO - RJ
23070-420
Brazil
+55 21 99535-8833
