3.1
22.6K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

Welcome to the My VW app!
Explore your Volkswagen more intelligently. Available for vehicles from 2020 onwards*.

Main features:

Connected Car (See model/eligibility): Lock/unlock doors, locate the car, remotely sound the horn and turn signals, valet parking, vehicle health alerts, and more.
My VW Connect up to 2025 models with VW Play: View data such as mileage, fuel consumption, and trips.
Cognitive Manual: Ask questions with the virtual assistant. Compatible models: Amarok, ID.Buzz, ID.4, Jetta GLI, Nivus, New Polo, New Tiguan, Saveiro, Taos, T-Cross, Tiguan Allspace, and Virtus.
Online Scheduling: Easily schedule service appointments and maintenance.
Service History: Track all service appointments.
Warranty Seal: View your vehicle's warranty. Recall Alerts: View and schedule appointments.
Favorite Dealership: Choose and save your favorite.
Volkswagen Bank: Issue invoices, pay installments in advance, and settle contracts.
Fuel and CO₂ Calculator.
Updated on
Mar 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
22.6K reviews
André Hoogendoorn
March 6, 2026
The vehicle status tracking is unreliable; for instance, it incorrectly indicates that the doors are locked. This is unacceptable for a security-related feature. Furthermore, I would appreciate it if the app were made available in multiple languages.
Volkswagen do Brasil Ltda
March 12, 2026
André, lamentamos muito que sua experiência não tenha sido satisfatória. Isso não reflete o padrão de serviço que buscamos oferecer. Valorizamos seu feedback e queremos corrigir a situação. Por favor, entre em contato conosco via WhatsApp (11) 5039-5789 para que possamos entender melhor o ocorrido e buscar uma solução adequada. 😉
ricardo
November 3, 2023
awful. if you don't share data, it simply shows a blank page. keeps insisting on permission for camera gps and media access. I just want the manual
6 people found this review helpful
Elliot Ndlovu
March 7, 2025
Great experience with the use of the app. I however struggle with the language used, English version could be helpful.
1 person found this review helpful
Volkswagen do Brasil Ltda
March 10, 2025
Agradecemos seu feedback! É ótimo saber que está tendo uma boa experiência com nosso app. Sabia que o Meu VW tem uma seção de Perguntas Frequentes? Você pode encontrar respostas para as suas dúvidas. Caso precise de suporte, entre em contato pelo 11 5039-5789 ou digital.vw@volkswagen.com.br . Estamos aqui para ajudá-lo (a)! Equipe Volkswagen.
Content rating
Everyone
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App support

About the developer
VOLKSWAGEN DO BRASIL INDUSTRIA DE VEICULOS AUTOMOTORES LTDA
mobilevw@volkswagen.com.br
Estr. MARGINAL DA VIA ANCHIETA S/N KM 23 5 ALA 17 DEMARCHI SÃO BERNARDO DO CAMPO - SP 09823-901 Brazil
+55 11 5039-5789