The App does not mimic what is represented here on the play store. I do not find any of the features as represented. The only thing I can find are plenty of documents. Cannot find requests. Search bar does not help in any way. I've tried updating which didn't work. I've tried Uninstalling then re-installing which didn't work. Is it a community by community issue?
5 people found this review helpful
Hi Michele, Thank you for your feedback. TownSq can vary from community to community based on the plan/package, so some menus may look different. If you contact our support team, they can access your account and community to better assist you. You can reach them at email@example.com or (844) 281-7128. Thank you.
I don't know where to start with this app. There are so many issues, the user interface is extremely jumbled, there's no way to search posts, the process of posting something is needlessly tedious, as many have mentioned there's no editing or deleting a post, pictures never load properly, the app moves too slow. This app has the potential to be extremely useful but at present using it is a chore. I wouldnt keep it on my phone if it wasn't my HOAs preferred method of contact
89 people found this review helpful
Hi Billy, thank you for your feedback. We are sorry that the TownSq app is not meeting your expectations. We are always looking for ways to improve the user experience. We will relay your feedback to our development team. If you have any more feedback, please feel free to contact our support team at firstname.lastname@example.org. Thank you
- Flag inappropriate
- Show review history
UPDATE: User error, the app gives the ability to show/hide name, address or phone number. Also, phone auto complete settings screwed me by filling in EVERY block. So be careful when setting up your account. (Original rating/ recanted) Not intuitive to change your name. Anything that is posted has full name and address, safety issue. Also, no way to go back and put initials on posts or comments to prevent full name from being plastered everywhere.
92 people found this review helpful
For assistance on our platform, we would be happy to have one of our customer support representatives assist you. Please contact us at 844-281-1728.
Thank you for being a TownSq User, Customer Support Team