*Direct messaging:*
Users can initiate private conversations with specific individuals.
*Group messaging:*
Users can create and participate in group chats with multiple participants, facilitating discussions and collaboration among teams or communities.
*User interface (UI) and user experience (UX):*
Chat applications are designed with user-friendly interfaces that allow for easy navigation, message composition, and content sharing.
Multimedia sharing:
Many chat applications support the sharing of various media types, including images, videos, audio files, and documents.
*Customization:*
Chat applications often offer customization options, such as themes, notification settings, and profile customization, to enhance the user experience.