
Karma Choezom
I wonder if they read these constructive feedbacks and actually make sure all the problems are rectified. First, I was unable to log in into the app and called the hotline seeking help. They did help me, changed my password. Now I can't change the password unless I click "forgot password" option. Now, this is the problem, Idk how my wrong phone number got updated. The funny thing is, I can't update/change my own profile details in the app. This is so ridiculous! Doesn't deserve one star also.
15 people found this review helpful

Sangay Tshering
If this is best, RICBL can do then, please remove the app from the app store. What was promised is not delivered. Both the email and other contacts for the help line are either busy or unresponsive. What is going on?? From a very unsatisfied user 🫡
6 people found this review helpful