Alberta Blue Cross®—member app

Alberta Blue Cross

About this app

Get paid faster and avoid delay with all you need to access your benefits in one place. With the Alberta Blue Cross® app 100 per cent of health claims can be submitted online, saving you time and money. Simply sign in using fingerprint or facial recognition to take full advantage of being an Alberta Blue Cross® member today.
The app offers several convenient features such as
• your ID card—making it nearly impossible to forget at home,
• online claims submission—in most cases payment is available next business day,
• real-time claims history—find out if a claim has been processed with direct deposit date,
• cancel or modify a claim—quickly make changes without phoning or waiting on hold,
• upload receipts—take a photo of your receipt and upload,
• benefit lookup—whether it is for prescription drug, health or dental, you can look up eligibility, how much of a benefit has been used and see when your next full-maximum is available,
• direct-bill provider lookup—through google maps, find providers near you who direct-bill,
• Balance®—your online wellness platform,
• direct deposit—sign up or update your banking information and stop waiting for cheques in the mail,
• premium payment—avoid disruption by changing your payment dates or frequency and make your payments online,
• personal information updates—prevent errors and easily update your email, address or phone number, and
• documents and resources—view your account balance, letters, bills and tax receipts.
With all of this and more, we hope you will give the Alberta Blue Cross app a try.
Are you having any trouble? Please contact us at [e-mail].

Ratings and reviews

lots of windows/ new pages as you submit a claim. image upload prompt instead of select practitioner drop down. overall clean looks saves practitioners in your history so you don't have to search every time. preview of receipt images isn't proportional though.

I like this app. It's easy and quick to use and has all the same functions that the website does. The only thing that could be improved would be the ability to open statements in PDF to save or screenshot them to submit to my other provider. The app keeps telling me I have no PDF readers installed, but I have several (Adobe, Microsoft365, Google Drive + a few other system apps). I have to go to ab.bluecross.ca to do this and it's just inconvenient.

Edit: they mostly did it! Thank you for the quick fix. The "ID Card" component is slightly cut off by the bottom menu. Each inner screen may need to be wrapped in a SafeArea component. Original post: Please hire a developer who is capable of migrating your Android app to properly support Edge to Edge configuration. Buttons to sign in, submit a claim, etc. are cut off by my device's row of Back, Home, and Recent Apps buttons.

What’s new

We have heard your feedback and member app has been updated to include feature improvements and bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at [e-mail].