Victor Central

GreenShield

About this app

Victor Now has changed to Victor Central. From Victor Central, you can access your benefits and health services from your mobile device.
Using Victor Central you can:
- Submit your claims directly from your phone or tablet
- Find care providers quickly and easily
- Check your coverage
- Find your member ID card
- Access personalized and integrated health services
Download Victor Central for quick and convenient access to all your plan member benefits.

Ratings and reviews

this app always has log in issues. can not use biometrics after 15 days of not logging in. when I go to sign in with password it brings me to the web page and I don't even get to click sign in before it bounces me back to the app. once it is back at the app it is just a spinning wheel... no good. stop trying to improve the app before making something stable.

Absolutely garbage. I've been forced to use this for the past 2 years and it has barely improved. All kinds of usability issues, such as timing out in the middle of a claim causing you to lose all the information you just entered. I recently tried using this app across multiple phones to submit a claim, and it keeps clearing my selection not allowing me to proceed with the claim. Cannot call customer service as they are on strike. If I could give negative 10 stars I would.

It will not work for me. Example: go to coverage tab and click on any of whats listed. It will not come up so I can continue to where the information I need is. It flashes by so quickly I can't even fully read the options on the drop down/pop up menu let alone click on what I need to continue! Even the agree to terms pop up flashes by so fast I can't do anything!

What's new

Bug fixes and improvements