Check your storage permissions!! Updated review; I use this all the time to submit receipts. Until I read someone's review about storage permissions needed, it never started the upload progress remaining at 0%. I've emailed them about the problem and they claim that it's the first they've heard of it! To fix this go into settings, apps, ez claim, permissions and turn on storage. Pictures upload now no problem!
Contacted support. Their recommendations didn't work. I have uninstalled and reinstalled 3 times, ensured that the pics are of appropriate size and the app simply no longer works. It stalls when you press the submit button. Very disappointed.
App crashes I would love to be able to submit a claim unfortunately every single time I take a picture of a receipt the app crashes!!!!! Please fix the problem. This app actually has potential
Android permission After few attempts and figured the app storage permission was restricted. I think you will need an app update for newer android os devices so storage permission gets prompted to grant access. Standard users will not know what's going on and think the app is broken and always stuck at 0% submit percentage.
Please fix! I downloaded the app and im having trouble getting the photo to load. It finishes 100% and then it says error. I need this app to file claims please help!!
Can't even submit a claim Tried many times to submit several types of claims. Once I click submit it just sits at 0% on the progress bar for submitting it forever.
What’s New in Version 2.1
• Convenient access to your coverage info – view and email your benefits cards
• Change or reset your password
• Saves coordination of benefits information and remembers it the next time you make a claim
• Change your mailing address