Equitable EZClaim Mobile

Equitable Life of Canada

About this app

The Equitable EZClaim app allows Equitable Life group benefits plan members to get faster refunds by submitting claims from their Android device. Simply sign-in to your Equitable account, complete the interactive form, take a picture of your receipt and submit. It’s that EZ!

Features

Simple claims process
- Walks you through the claims process and prompts you for the info needed to submit your claim
- Works for any health or dental claim, even if a portion comes from your plan and the rest is paid through your Health Care Spending Account (HCSA)
- Submitting your receipt is as simple as taking a picture

Secure access
- Your information is protected with SSL technology
- Includes support for biometric sign-in, including fingerprint and face authentication

Information at your fingertips
- Check the status of recent claims and review your claims history
- View, save and email your benefits cards
- View your benefit coverage including benefit period and balance remaining, coverage maximums, deductibles and reimbursement levels
- Access your Explanation of Benefits (EOB) statements

Ratings and reviews

app is terrible. it's clunky, difficult to navigate. and when submitting a claim, there is no acknowledgement that the claim went through, so you have no way of knowing if you actually submitted it or not. an email notification saying "thanks for submitting your claim" would be great, but Equitable doesn't do that, so you're just guessing and hoping they actually received it

recently the app does not function at all. when trying to login it will open an external browser. When I try to sign in here, it will act as everything is okay. refreshes and goes back to the app. But then it asks to login again with no errors. This loop continues infinitely. tried to redownload, clear cache, to no success. might as well stick to the website.

AVOID THIS APP - Very poor UI with limited options when selecting type of care (No 'therapy' option). Requires receipts to be uploaded but does not allow uploading PDFs, only images. I miss my old provider's app. edit: It still sucks, no attempt to contact me or fix issues has been made by anyone. Avoid this app if you can. They use AI to review your claim and it will get it wrong.

What’s new

What's new in version 4.0.5
- Bug fixes.