GroupNet Mobile

The Canada Life Assurance Company

About this app

Information when you’re on the go from your Benefits Solutions People. Canada Life’s GroupNet Mobile app lets you take GroupNet for plan members with you.
Canada Life’s GroupNet Mobile lets you:
•Submit claims online through Member eClaims – part of our industry-leading GroupNet online services
•Access personalized coverage information about benefits, claims and more – quickly and easily, any time
•View card information including: member ID, Drug, and Travel Assistance
•Locate the nearest approved provider who has access to Provider eClaims, through a built-in GPS mapping tool

Please review the full terms and conditions of use provided when you download the application.

By selecting Install, you grant consent to Canada Life for the installation of GroupNet Mobile on your device. In addition, you expressly consent to the installation of all updates to GroupNet Mobile that Canada Life determines, in its sole discretion that you are eligible to receive, including where such updates are provided by Canada Life or its agents, subcontractors, affiliates or third-party software providers. You may withdraw your consent to the installation of GroupNet Mobile at any time by uninstalling the software from your device. If you have any questions, please write to the Company at The Canada Life Assurance Company, 100 Osborne Street North, Winnipeg, Manitoba, R3C 3A5, or go to our website at canadalife.com.

Ratings and reviews

Edit: it would be nice if the app remembered practitioners who have been seen before, and to offer them when creating a new claim, rather than entering their name and phone number to search resources. My first time using it, and it is quite quick and smooth, the menus load quickly and the drop-downs were appropriate. The system also has a lot of helpful links to the correct stream, if needed. Seems pretty friendly to the elderly and those unused to using a phone to type.

It's a horrendous app. I put in my password and I don't know if I will get logged in now or in a half hour. Don't get me started on the ux one you're in. Everything is slow. Highly unreliable and frustrating. They need a complete overhaul of this thing. It's awful. Edit: I am changing my rating of the app because it is now completely different from what it used to be. They've completely redesigned it and it's a much better experience than what it was. New features, better functionality, etc.

There are three major problems with this app that they've tried to fix but apparently can't. One every time you add a pharmacy it goes away the next time you log in and you have to add it again. Super annoying and should be easy to fix but they haven't figured it out. Two, you still have login issues when you try to switch screens and look at a digital receipt to get the information. It's an intermittent problem but it's never been fixed. Lastly it's always under updates that don't fix any