Q-Check Scanner

Q-Check

About this app

Q-Check is the staff app for venues that use Q-Check to check in, store, and return guest items.

This app is for employees and venue admins. Guests do not create an account here. Your workplace provides your login.

WHAT YOU CAN DO
• Scan a guest’s QR code or look up a ticket with a PIN
• Assign a hanger or storage slot and confirm the item is checked in
• Create a new sale, pair items, and finish checkout
• Take cash or contactless card payments (Tap to Pay) where your venue has cards enabled
• See what’s still stored, add notes, and update guest contact when needed
• Switch location, language, and light or dark theme in Settings

HOW IT WORKS
Staff sign in with the email or phone and password issued by the venue. Scan the guest ticket, choose a hanger, and confirm. When the guest returns, look up the item and complete the handoff. New sales can be started from the app when your venue allows it.

REQUIREMENTS
• A Q-Check staff account (created by your venue, not in this app)
• Camera access to scan QR codes
• Location access only when taking card payments with Tap to Pay (required by the payment provider)

Q-Check Employee is the companion to the guest ticket and claim link. Install this app if you work at a Q-Check venue. Guests should use the link on their ticket, not this app.

Need an account? Ask your manager. For privacy or data requests, see https://qcheck.ca/privacy

What’s new

Q-Check Employee 1.1.0 — the staff app for scanning, pairing, and checkout.

• Scan customer QR codes and assign hangers
• Create a new sale and pair items before the guest leaves
• Look up tickets by PIN, add notes, and edit contact on an item
• Light or dark theme from Settings
• Smoother keyboards, PIN entry, and pairing — including a warning if you leave with unpaired codes