
Laura Plant
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UPDATE: Had to revise my review as this app never sends notifications anymore. Removed, reinstalled, turned off and turned back on notifications. Submitted two unanswered feedback messages. Not impressed. - ORIGINAL: Very handy for being alerted as to which week it is (garbage or recycling), if there's a yard waste week coming up, and for alerts regarding landfill hours announcements etc.
5 people found this review helpful
County of Simcoe
October 2, 2025
Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. Francisco @ ReCollect Systems Inc.

Tara Y.
Most of the app won't load, collection calendar isn't showing garbage collection only yard waste. It's also supposed to say when the new carts will be delivered... It does not. On top of all that, out of the 5 times I've loaded the app, it crashed 4 times. So in short, doesn't show the info its advertising, crashes regularly, and is very disorganized... Not impressed, do t waste your time
14 people found this review helpful
County of Simcoe
September 17, 2021
Hello! We apologize that you experienced this. Please send your full address, including house number, street name, and the name of the city in which you live to support@recollect.net and we will be happy to assist you. - Naina @Recollect Systems Inc.

A Google user
App is useless. It notifies you the day before that garbage, green and blue bin is being collected. On the morning of pickup it tells you the same so it all gets put out at 7am. Around noon which is after everthing is put out it tells you that no recycling is being picked up so you have to bring the recycling back in. You might as well not have the app and guess if it's all being piced up. If the program accurately notified you before 7am on the day of pickup it would be worth using.
3 people found this review helpful
County of Simcoe
November 29, 2019
Hello Keith,
We apologize for this issue. Please send us the above report to support@recollect.net and we would be happy to take a look into these issues further with you.
-Michelle @ ReCollect Systems Inc.