
Samuel Fontaine
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I had drivers fake picking me up, then drive elsewhere without cancelling rides. Users have no way to cancel the ride, so the app was stuck on "Follow" mode, which didn't allow me to order another taxi. Each time I add the destination address, it changes the address of the starting location, so I have to correct each time to avoid the taxi arriving at the wrong address. I've had taxi drivers arrive at the wrong destination and wait, had to cancel. I have stopped using this frustrating app.
15 people found this review helpful
Application Taxi Universelle
November 30, 2023
Hello, thank you for letting us know. We made a fix that will let you cancel the ride if the car keeps getting further away from you once marked as on board.

Rachid Khiari
Very practical and very useful! I went to sherbrooke by bus. On the road I booked a taxi, as result I arrived to my appointment on time! I highly recommend. My suggestion is if it's possible to move the cancel command from the current location at the bottom of the screen, this may cause users to cancel by mistake.
13 people found this review helpful

Joshua Droid
Even worse. Newest update changes the from address automatically and refuses manual address entering. - Most the drivers don't read the comment indicating the correct location either. Worst application. Ever since the last update i can no longer enter an address manually, the application overrides it with what it believes to be the closest address. Leaving a note with the correct street number does not work either as the drivers do not see the the numbers written only the street name.
4 people found this review helpful