terrible coverage. can only get a signal if i go to the shore. also not carrying over unused money/data when i barely use it cause of the bad coverage is a waste of money. also why does the app keep opening itself now my account is expired, with no notifications, or activity, wasting my battery.

I think it's still in the beginner stage but can be an awesome app. The biggest issue I have is since downloading the app my camera on my phone won't open and I can't seem to rotate my phone screen. I have emailed but no response yet,,,, do will see. I haven't had any issue with texting or calling so that's a plus.

Sugar is shut down in Canada!! Rogers sued them. I believe today is the final day. Used to be a decent service. Did the job and was cheap. I'd recommend Google-ing it for all the details of why. Still in service in the US and US users can roam in Canada for where ever there was is rogers towers. You can't buy in store top up cards. They don't connect to the sugar service. Don't know why this isn't announced but the app is dead. Thanks rogers

It seems that is doing the job. I am in 30 days trial period. Customer service seems very nice and explained in details what i wanted to know. I only wish you have voicemail in trial period for testing. Unfortunately i had to delete from my phone because app caused phone screen to freeze and calls despite that are clear are unreliable to say the list. Do what you wish but i won't give any try more. Still they offer the service despite they have to close in a bit more than a month? It is quite wierd to say the least.

Ongoing issues with app without solutions being provided. Calls just get put on hold . Can not answer calls. Using app on Note3. Just down graded it to a 1 star. Latest updated totally messed up my contacts list. Fixed some uses so rated higher . They kept their word.

Needs work switching from convention to conversation. Gets stuck on one and have to keep uninstalling and reinstalling. Other than that your customer service is top notch and love your pricing.