My Health Benefits

TELUS Health

About this app

* Submit health claims from your phone and stay on top of your benefits
* See remaining balances for procedures, take photos of receipts to submit claims, access information about dependants, and manage direct deposit information.

With this app you’ll be able to
● Quickly see remaining balances for frequently claimed procedures or favourite procedures such as massage, physiotherapy and dental
● Store a digital copy of your benefit cards for easy access
● Take a photo of a receipt and upload it to make a claim
● Submit multiple procedures on a single receipt
● Get notified when there’s an update about your claim
● Access coverage details for you and your dependants
● Manage banking info for direct deposits
● View recent claim history
● Use your Fingerprint to conveniently and securely sign in to the app instead of a password

Ratings and reviews

Used to work well, but I've logged in a handful of times this week and I can see a card that is my Health Spending account on my dashboard, but can't locate any prior or pending claims. Tapping my HSA card just enlarges it, and underneath notes "Sorry, no results were found." All sections are empty, with similar notes. I can't even find information regarding where I can log in on my desktop to see these things - a google search can't even find a proper log-in that functions. I need to be able to track this - we all do. What's up?

The app keeps closing and - on the few times it doesn't close - it locked my account without warning and despite entering the correct password.

Terrible system for password resets; have logged in once and thought I would stay logged in, opened up to do a claim and I was logged out and wouldnt except my original password. Gone through 4 resets and still cant get in to get my claim done

What's new

- Benefit balance dashlets now include the start and end dates for the displayed maximums
- The Status of Approved for claims has been changed to Processed
- Improvements to the History, Add Receipts & supporting documents, and Feedback screens
- Bug fixes