
Adeel Farooque
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edit: downgrading my rating, because the app has consistently caused problems with the simple task of logging in. For more than a year, it just keeps giving errors or claims your password doesn't match. original review: Good app, has some decent offers. For some reason, it doesn't always log in in the first attempt, which is a little annoying, but otherwise no complaints.
9 people found this review helpful
Virgin Plus
December 18, 2024
Dear member, thank you very much for your review!! If you like the app, please give us more stars. Your love adds extra motivation to serve you better.

Dole Perfection
won't let me log in, forces you to log in by connecting to data which for some reason is failing even though I have full bars, and doesn't let you login using your account data. bad design.
1 person found this review helpful
Virgin Plus
September 15, 2026
Thank you for helping us make your experience better. Please reach out to mybenefitsapp@virginplus.ca with your account number and details about your concern.
- Digital Voice of the Customer Team

Victor Cooper
I swear..we pay all this for these so called great plans. and 5g strong connections can no longer handle Facebook. Instagram..tiktok or the very apps the carriers themselves put together..it's like all companies are proud to be glitchy and low quality. then they give their ridiculous automated responses here as if your drone of a response is supposed to help us feel better about their poor service quality.
11 people found this review helpful
Virgin Plus
September 15, 2026
Thank you for helping us make your experience better. Please contact our team here: https://www.virginplus.ca/en/support/contact-us.html
- Digital Voice of the Customer Team