Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
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• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
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• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
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• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
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Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
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Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

newly downloaded app but cannot login. it kept on providing the error below. please note that I am able to login in the web portal so no problem in the pw. Telekom is much better in handling topics like these. "Da hat etwas nicht geklappt Beim Anmelden ist ein Fehler aufgetreten. Versuche es in ein paar Minuten noch einmal. Hinweis: Mit dem O2 Community Login kannst du dich nicht in die App einloggen"

No English/other language options; doesn't allow screenshot or allow screen translation. Very limiting if you are not fluent in German for technical topics. Otherwise, the app works OK.

useless, too complicated worst user portal ever! theres no english opntion, even if there is its nowhere to be found! just name it O2shop chatbot doesnt help at all, doesnt understand english? AI that doesnt reply in English??! always have to call the hotline for simplest problem!

What’s new

Wir haben die Mein o2 App verbessert:

- Aktuelle Sicherheitsupdates für Ihre Daten
- Kleinere Fehlerbehebungen für ein besseres Nutzererlebnis

Viel Spaß mit der App!