4.2
230K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
Feb 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
225K reviews
John Doe
February 20, 2024
I can only concur with one of the other reviewers: website in a fake app. Bad UX, less information and way less intuitive than the app that existed before and those screenshots are still shown here, one that had a Connect review result of "überragend". This one would get "miserabel".
2 people found this review helpful
Telefónica Germany GmbH & Co. OHG
February 21, 2024
Hallo John Doe, danke für deine Bewertung. Schade, dass du mit der neuen Mein o2 App unzufrieden bist. Unsere Techniker:innen arbeiten bereits an einer Lösung, damit alle Informationen in der App korrekt angezeigt werden.
Yevgen Nosan
February 27, 2024
Very bad experience... Old style design, no payment options built in, you will be redirected to web site and need to enter everything again.. even for this ugly and not user friendly approach you will be charged an extra fee. A lot of bugs, like from time to time app is simply forgets you and you need to log in again. Now, as I am writing the review, logging is simply not working anymore. It is really hard to understand why so big company can't invest into modern mobile app.
Telefónica Germany GmbH & Co. OHG
February 27, 2024
Hello Yevgen Nosan, thank you very much for your review and the great suggestions for improvement. We will be happy to pass these on to our developers.
Simon-James Schiffer-Wilson
January 11, 2024
Not all functions are available in an User Friendly speaker of a multicultural native language. e.g I would find this app less irritating if all functions were available in English. Unbelievable that even after several years, that this App is still not available e.g. in the English Language
7 people found this review helpful
Telefónica Germany GmbH & Co. OHG
December 5, 2022
Dear Simon-James Schiffer-Wilson (Nosaddle), thank you for your review. We are sorry, but our app is only available in german.

What's new

Dieses Update enthält:
- Fehlerbehungen und Stabilitätsverbesserungen

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