Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

As much as possible info should be visible on the main page or one click away. But it's all hidden deep in the menu. It does not display tariffs for cell phone. It doesn't show tariffs for home internet. "Temporary unavailable, nothing at the moment." So, basically useless. Now I have home internet, but the sim card is blocked and the app is showing no info at all.

Bad user interface. Often broken with maintenance windows. No English version for people don't speak German. Hard to navigate between options. It needs redesign and bug fixing.

I don't know what is going with 02. I ordered SIM card. 10 days ago I received email it's been send to my address. Still don't have. I'm ready to cancel this contract and as soon my handy contract is up I will leave this miserable network.

What's new

Dieses Update enthält:
- Beantragen und sicheres Anzeigen der PKK zur Authentifizierung an der Hotline
- Fehlerbehungen und Stabilitätsverbesserungen

Hast Du Fragen zur Mein o2 App? Dein Feedback ist uns sehr wichtig! Tippe in der App auf „Hilfe & Kontakt“. Dort kannst Du über „Feedback zur App geben“ Probleme melden oder Verbesserungsvorschläge direkt an das App Team schicken.