
A Google user
Very handy for checking in and out and receiving updates during the day as needed. I feel there is capacity to make this great for parents by including portals for more information: a place to post the lunch/snack schedule so I don't have to take a picture of it to refer to everyday, or a parking place for our contracts with the center so we can check back if we have questions, notices of Christmas programs/photo days, etc... A fine app for the use, I just feel like it can be so much more. (unless these are features that our center just doesn't subscribe, then please correct me if they are available).
SmartCareOS, LLC
March 25, 2020
Hello Kristine, Thank you for your feedback. Smartcare has partnered with Preschool2me in order to provide, in combination, a more robust application with a number of features/functionality you may find of interest. Please contact our Technical Support team at (844)762-7837, so we can discuss this with you in greater detail. Thank you.

A Google user
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Update 1/20/2020: still not receiving push notifications. I have emailed and just receive the same response... They are working on it, or that is not a feature (separate feed for kids). Also unable to easily chat with teachers. I do not receive push notifications. I put in a request months ago, but it has not been fixed. Additionally, users are unable to separate feed by kid. Lastly, users are unable to easily chat with teachers. Maybe incorporate a calendar that allows you to click on the day.
5 people found this review helpful
SmartCareOS, LLC
December 16, 2019
Hello Elyse,
We sincerely apologize for any inconvenience you have experienced. The Smartcare App has many great features, but it sounds like you are not getting the most out of its intended use. We welcome the opportunity to address any issues or recommendations with you directly. Please contact our Technical Support Team at (844) 762 - 7837.

A Google user
I've loved this app and found it very convenient for making daycare payments. However, since the update on 12/18/19, my app only gives me an error message and won't allow me to make payments or communicate with my daycare. I've uninstalled, reinstalled, turned my phone off and on, and still error message. I sent a help ticket via email for support as well. The only response I've received is the canned thank you for your message response.
2 people found this review helpful
SmartCareOS, LLC
December 30, 2019
Hello Melissa, we are sorry to hear you are experiencing issues, however do want to thank you for contacting us. We have located the referenced ticket, and will be reaching out to troubleshoot your issue. In the meantime, please feel free to reach out to the Support Team by giving us a call directly at (844) 762-7837. Thank you.