Why ThruV? ThruV is the self-developed mobile interface for agents, serving as the powerful mobile version of VeServe LiveChat. With this app, users can respond to incoming message sessions and real-time VoIP voice calls with increased mobility and convenience.
[NEW] INTEGRATED VOIP CALLING Beyond messaging, ThruV now supports high-quality SIP-based voice calls. By integrating with the system's telephony stack, agents can receive and answer customer calls directly on their mobile devices. Our app utilizes high-priority full-screen notifications to ensure that incoming voice calls are prominently displayed even when your device is locked, so you never miss a critical business connection.
MULTICHANNEL HANDLING Like its web counterpart, ThruV allows users to respond to incoming sessions from various channels, from social networking platforms like WeChat and WhatsApp to native platforms such as web and app. Whether it's a text chat or a voice call, ThruV provides agents with a unified way to respond with the use of one single interface.
VeServe understands the steps to take and the resources needed to further enhance the system outwards to suit your needs.