Cerqle is an AI-powered omnichannel customer support platform that consolidates all customer conversations into a single shared inbox. It streamlines communication across support, marketing, and sales teams to accelerate response times and scale operations.
Unified Inbox: Merges messages from social channels, messaging apps, and email into one queue.
Trained AI Agents: Delivers 24/7 automated replies using your knowledge base, FAQs, and product catalog.
No-Code Automations: Routes tickets, assigns leads, and triggers workflows visually without coding.
Integrated CRM & Analytics: Tracks contact histories, segments users, and monitors live team performance.
AI-powered omnichannel support hub that automates chats in one unified inbox