CESCAPPS - Pay Bill

CESC Limited

About this app

Welcome to the newly re-launched “CESCAPPS” - Our digital services at your fingertips!

CESC presents a bouquet of services to the customers in this re designed App-

● End to end application for a new connection / load extension
● Online name change application
● Connect with us easily during supply outages with a single tap.
● Know consumption details and monitor usage
● View, download and pay CESC bills and get instant receipt
● Receive and access information and updates relating to CESC
● Get Real time notifications about meter reading dates, units consumed, planned or
maintenance related supply outages
● Opt for E- Bill registration
● Lodge billing related complaints
● Explore CESC Metaverse – experience our online services in a virtual office
● Opt for advertisements

And much more!

To know more about CESC Limited, visit our website www.cesc.co.in or follow us on Instagram
on https://www.instagram.com/cesc_limited OR Say Hi to our Whatsapp no 7439001912 .

Ratings and reviews

I have tried to raise a complaint. When I click the submit button, it does nothing. I have updated and restarted the app Still the same. So my first complaint is - 'Complaint' isn't working. Secondly how do I know the 200 character limit is reached? You can display a counter as I type. Third, to find the status of a complaint/application, you can display a list, from which I can choose which application status I want to see, instead of only asking to type the ref number.

Not very user-friendly. 1. Every time the app is used, the 10-digit mobile number, along with that, the 4-digit MPIN, has to be keyed in. 2. In "Edit Profile", data already present is not shown. 3. On touching the user's icon at the right-hand top corner, a bill overview appears for a moment and disappears.

Worst app regarding payment issue. Several times payment made through this app, surprisingly the amount deducted but shows payment failed. Don't make payment through this app. Deserve (-) minus rating.