BCV TWINT

Banque Cantonale Vaudoise

About this app

BCV TWINT is a free app for making payments easily and securely with your smartphone. It’s perfect for sending money to friends, making in-store and online purchases, paying for train tickets or parking, and donating to a charity. And new features are added regularly.

What can you do with BCV TWINT?
- Make contactless payments in stores in Switzerland with TWINT-compatible payment terminals
- Make online purchases on websites that accept TWINT
- Send money to people who use TWINT and receive money from them
- Buy now and pay later (within 30 days) at participating stores

BCV TWINT offers a range of great features:
- Your TWINT account is linked directly to your BCV account, so you have no bills or paperwork to deal with.
- Your payments can be made from either your BCV account or credit card.
- You can automatically pay with BCV TWINT on participating retailers’ websites and apps (such as SBB, Swisscom, and Migros) by saving BCV TWINT as your preferred payment method.
- You can link your customer loyalty cards (such as your Supercard, Cumulus card, or Jelmoli card) to BCV TWINT, to avoid carrying them with you.
- You can pay for parking without going to the meter, and get reimbursed for the remaining time if you leave early.
- You can get exclusive deals and special offers every week (“super deals”).
- You can make donations to a number of charities.
- You can pay for gas by scanning the QR code at the pump.
- You can compare and subscribe to mobile phone plans.
- You can buy or gift digital vouchers for a wide range of stores.
For a complete list of features, see bcv.ch/en/twint.

To use BCV TWINT, you must:
- be at least 7 years old
- be an individual (businesses are not allowed)
- have an eligible account (such as a current or joint account), with individual signing authority
- have BCV Mobile on your smartphone and be able to log into it
- download BCV TWINT from a Swiss app store
- have a Swiss mobile phone number

BCV TWINT is for private use only. It cannot be used by merchants to receive payments via the send money feature.

Ratings and reviews

It's gotten a nice interface improvement, but it's still missing the crucial feature of being able to change the payment account while on the payment page. Right now you have to go to settings and change it from there before you go to do the payment, which is really annoying. It could be implemented quite simply with a dropdown at the top of the payment screen, with a default account selected that you can change if needed.

Master of unreliability This is the most unreliable app I have ever used. In about 1 out of 3 cases it does not work. Irritating to do your shopping, wait at the check-out, have all goods scanned, and then TWINT failure. You end up with wasted time, no goods, annoying the waiting customers, and a cashier who is also lost. Today TWINT said I had paid, but Coop received nothing. I had to pay twice (TWINT + credit card) to be able to leave with my shopping. Unacceptable!

Never use this app to order coffee! Well the app mostly works fine and is easy to use. The problem is rising when they keep adding features without any supervision. I ordered Nespresso coffee directly from the app last week which was supposed to be next day delivery. So far no trace of the order. No help and answer from twint. Order number can not be tracked from nespresso shop! Well, money is gone , thanks to Twint!

What’s new

Various improvements and fixes.