2.3
1.31K reviews
100K+
Downloads
Content rating
USK: All ages
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About this app

With the Medgate App you can have your doctor with you at all times. Book a doctor's consultation around the clock by phone or video. The more than 100 doctors at Medgate will take the time to advise and treat you competently. You benefit from our 20 years of experience in telemedicine.

Advantages:
• Access to a competent team of doctors around the clock, 365 days a year
• No long waiting times, no unnecessary medical consultations
• Consultation and treatment by experienced medical specialists (including the issue of prescriptions, medical certificates and referrals)
• Receive a summary of your consultation with the doctor as a treatment plan via the App

This is how it works:
1. Enter your symptoms
2. Book an appointment for a phone or video consultation
3. Receive a consultation and treatment from experienced doctors
4. View your personal treatment plan

Functions of the Medgate App
• Appointment booking for consultation with a Medgate doctor
• Medical treatment and consultation by phone or video
• Digital treatment plan
• Save your favorite doctors
• Document storage for medical certificates and prescriptions
• ePrescription

The Medgate App undergoes ongoing development and adaptation to the needs of its users. We look forward to your feedback so that we can continue to improve the Medgate App.
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, Messages and 2 others
This app may collect these data types
Personal info, Photos and videos, and Files and docs
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.3
1.3K reviews
Ruth Sant
March 13, 2024
The app keeps crashing. When using the chat option, I can't continue using the same thread. It is super frustrating. Hate it is an understatement.
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phani sastry
December 13, 2023
Don't understand the efficacy or reliability of this telemedicine methodology, and sometimes, I feel its waste of everyone's time. Zero impact and useless for me atleast to go with this telemedicine option while the end option they propose is to meet a specialist doctor. Sorry not for me.
1 person found this review helpful
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Medgate Partner Network
December 22, 2023
Thank you for your review. We are sorry that you were dissatisfied with our service. Medgate can solve more than half of all cases by telemedicine without the need for a consultation with a local doctor. However, depending on the course of the illness and symptoms, it may also be necessary to refer you to a local doctor.
Gaetan Cretton
August 30, 2023
Update: after support's answer, I had to uninstall and reinstall to make it work again, it was quite fast and painless. When loading first time it asked something in German, probably a very important legally binding choice that I don't understand and no idea if I accepted or refused it so that's a star removed... Previous 1-star review: Worked for some time, but now white screen and unresponsive phone when I try to open it.
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Medgate Partner Network
August 30, 2023
Thank you for the feedback. The error you described should have been corrected by now. If not, please feel free to contact our customer service (phone 061 377 88 28).

What's new

UI-Verbesserungen für die Chat-Dienste
Fehlerbehebungen für den Rechnungskopierfluss