1.07K reviews
Content rating
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About this app

The app provides you with all the latest timetable information throughout
Switzerland and allows you to purchase tickets and travelcards within
seconds. All ZVV and Z-Pass tickets, regular tickets and day passes are
available for use on long-distance transport within Switzerland and in other
regional networks.

The key features at a glance:

• Direct access to real-time connection searches
• Map of the area with the next departures
• Smart journey planner with personalised connection suggestions
• Overview of all current status updates affecting the ZVV network
• Check-in ticket with automatic journey tracking for carefree travel
• Ticket purchase via the timetable query (across Switzerland), including for travel companions, dogs and bikes
• Purchase of ZVV and Z-Pass travelcards
• Purchase of multiple journey tickets with up to 10 % discount
• Quick access to all your valid tickets on the start page
• Easy and secure payment (multiple payment methods possible)
• Purchase on account and receipt downloads
• Unused season tickets and tickets refunded directly in the app
The Zurich Transport Network is constantly developing the ZVV app. Let us know how we can improve or what you find particularly good.
contact@zvv.ch, Tel. +41(0)848 988 988 (CHF 0.08/min.).

Get on board. Get ahead. www.zvv.ch
Updated on
Jul 28, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
1.07K reviews
Mark Brophy
May 16, 2022
Almost worse than nothing. Sometimes doesnt work at all. Really poor UX, takes something like 10 clicks to buy the same ticket I buy nearly every time, when it could be 1 click.
1 person found this review helpful
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ZVV Zürcher Verkehrsverbund
January 4, 2022
Thank you for your feedback. If you have any problems purchasing tickets, please contact our customer service team on 0848 988 988 / contact@zvv.ch. Our team will be happy to help you. Best regards, your ZVV
Christopher Whiting
March 18, 2022
I miss the "home" and "work" buttons to quickly find connections. Also, it's impossible to buy a class upgrade multipack unless I already have a valid one. So i have a valid one for 2 hour journeys but I can't buy a new one for 24 hour journeys, only individual tickets. Loss of convenient functions.
1 person found this review helpful
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ZVV Zürcher Verkehrsverbund
March 23, 2022
Thank you for your feedback! The quick access to the timetable query with favourites will soon be available on the start page. New multi-tickets can be purchased by clicking on the shoppingcart icon at the bottom right. Best regards, your ZVV
Sviatoslav Doroshenko
April 3, 2022
Dear team, Last 2 days ZVV apps just stop working. I have bought ticket and after few minutes apps just restarts. I have tried to restart app, phone that didn't helped. The only thing helped so far to clean all app data and started fresh. But after buying 2 ticket issue appeared again. Please help me.
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ZVV Zürcher Verkehrsverbund
March 18, 2022
Thank you for your feedback! We are sorry about the problems with the app. We will forward your description of the error to the developers. If the problem persists, it is best to contact our customer service (0848 988 988 / contact@zvv.ch) so that we can analyse the error in more detail. Best regards, your ZVV

What's new

· Revised home page with various new functions
· Revised page of next departures
· Revised display of incident messages
· Various optimisations and bug fixes