4.3
4.13K reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

The app provides you with all the latest timetable information throughout
Switzerland and allows you to purchase tickets and travelcards within
seconds. All ZVV and Z-Pass tickets, regular tickets and day passes are
available for use on long-distance transport within Switzerland and in other
regional networks.

The key features at a glance:

• Direct access to real-time connection searches
• Map of the area with the next departures
• Smart journey planner with personalised connection suggestions
• Overview of all current status updates affecting the ZVV network
• Check-in ticket with automatic journey tracking for carefree travel
• Ticket purchase via the timetable query (across Switzerland), including for travel companions, dogs and bikes
• Purchase of ZVV and Z-Pass travelcards
• Purchase of multiple journey tickets with up to 10 % discount
• Quick access to all your valid tickets on the start page
• Easy and secure payment (multiple payment methods possible)
• Purchase on account and receipt downloads
• Unused season tickets and tickets refunded directly in the app
The Zurich Transport Network is constantly developing the ZVV app. Let us know how we can improve or what you find particularly good.
contact@zvv.ch, Tel. +41(0)800 988 988 (Free number).

Get on board. Get ahead. www.zvv.ch
Updated on
Dec 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

4.3
4.09K reviews
E J
December 19, 2025
Do not use, it is terrible, impossible to even log in. It forced me to get something called SwissPass, which never worked, and I was unable to sign in. Then I started getting emails that somebody tried to log in to my account from Morocco. Possible scam, be very aware! I spent half an hour on this app on a tram stop trying to get a day pass and it failed completely.
Did you find this helpful?
ZVV Zürcher Verkehrsverbund
December 19, 2025
We regret the negative experience you had with the app. We understand how frustrating it must have been trying to get a day pass under these circumstances. Please contact our support team so we can investigate your issue, help you access your account, and ensure you can use the app without problems. Best regards, your ZVV
Markus
November 13, 2025
Unreliable, the tram departure times often shown on site do not match those in the app. In Switzerland the worst public transportation App. Will delete it.
Did you find this helpful?
ZVV Zürcher Verkehrsverbund
November 16, 2025
Thank you for your feedback. Live departure data can differ from on-site displays due to real-time updates or disruptions, but it shouldn’t feel unreliable. We’re working to improve data accuracy and stability, and we hope you’ll give the app another try. If you’d like to share details, our support team is happy to help. Best regards, your ZVV
Mark Brophy
August 28, 2023
Getting worse now. Doesn't work with saved credit cards so setup is painful. Was: 4 stars because it supports frquent journeys now, though the UX is still kinda unintuitive. Previous: Check-in tickets make life much easier, though I'd still prefer to buy the ticket I always buy with one click. Last time I forgot to checkout until I was on a flight to San Francisco. Previous: Really poor UX, takes something like 10 clicks to buy the same ticket I buy nearly every time, when it could be 1 click.
6 people found this review helpful
Did you find this helpful?
ZVV Zürcher Verkehrsverbund
January 4, 2022
Thank you for your feedback. If you have any problems purchasing tickets, please contact our customer service team on 0848 988 988 / contact@zvv.ch. Our team will be happy to help you. Best regards, your ZVV

What’s new

Various bug fixes and optimizations

App support

About the developer
Zürcher Verkehrsverbund
contact@zvv.ch
Hofwiesenstrasse 370 8050 Zürich Switzerland
+41 43 257 48 48

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