
David Webb
I like the app, although I only use it to plan a journey. One missing feature that I would really like to have is to be able to set an alarm(notification/reminder?) to be triggered some settable time before a stored journey starts. The SBB app has this .... Many thanks.
ZVV Zürcher Verkehrsverbund
December 29, 2025
Vielen Dank für Ihr positives Feedback und den konkreten Hinweis. Es freut uns, dass Ihnen die App gefällt. Die von Ihnen erwähnte Erinnerungsfunktion nehmen wir gerne als Verbesserungsvorschlag auf. Beste Grüsse, Ihr ZVV

E J
Do not use, it is terrible, impossible to even log in. It forced me to get something called SwissPass, which never worked, and I was unable to sign in. Then I started getting emails that somebody tried to log in to my account from Morocco. Possible scam, be very aware! I spent half an hour on this app on a tram stop trying to get a day pass and it failed completely.
ZVV Zürcher Verkehrsverbund
December 19, 2025
We regret the negative experience you had with the app. We understand how frustrating it must have been trying to get a day pass under these circumstances. Please contact our support team so we can investigate your issue, help you access your account, and ensure you can use the app without problems. Best regards, your ZVV

Markus
Unreliable, the tram departure times often shown on site do not match those in the app. In Switzerland the worst public transportation App. Will delete it.
ZVV Zürcher Verkehrsverbund
November 16, 2025
Thank you for your feedback. Live departure data can differ from on-site displays due to real-time updates or disruptions, but it shouldn’t feel unreliable. We’re working to improve data accuracy and stability, and we hope you’ll give the app another try. If you’d like to share details, our support team is happy to help. Best regards, your ZVV