![](https://play-lh.googleusercontent.com/a/ACg8ocKM25GfAWhF1HaLApEHLhkwE2zoYTNxneFx_o1bkT4Am679Pw=s32-mo)
David Wolf
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If it wasn't for the cashback option, I'd use the SBB app instead. Check in ticket is completely unreliable, sometimes checks you in right away, but often throws some error, sometimes checks you in anyway without you being sure whether you actually are. Sometimes sends you a text message hours after you checked out that you are still checked in and when you go to check, you're not! Also the latest GUI redesign is just pointless and makes the app even less usable. Please improve.
2 people found this review helpful
ZVV Zürcher Verkehrsverbund
April 23, 2024
Thank you for your feedback! We are sorry that the app does not meet your expectations. The issues you mentioned with the check-in ticket will be investigated. Best regards, your ZVV
![](https://play-lh.googleusercontent.com/a-/ALV-UjXGyMPRc_Ofic-qx8CX2aHho2COLb7Q_bGE61kF64Sxm_6jlBXfUQ=s32)
Martin Malecik
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Used to love it but changed from 5 to 3 after last update. It went from really cool app to buggy user unfriendly mess in most important areas of the app (like checkin ticket) which forced me to start using SBB instead.
2 people found this review helpful
ZVV Zürcher Verkehrsverbund
June 25, 2024
Thank you for your feedback! We will be happy to review this in the course of the further development of the app. Best regards, your ZVV