PubliBike
1.6star
890 reviews
100K+
Downloads
Everyone
info
About this app
With the PubliBike app you can rent a bike 24/7
The app shows you immediately which stations are nearby and how many bikes or e-bikes are available. In your customer account you will find your previous trips and the travel expenses.
The app also provides the following features:
- Searching for bicycles
- Rent bicycles
- Registration
- Select subscription
- Show available bicycles
- Show map with locations
- Manage your account
- All trips at a glance
- Displays the current position on the map (if GPS is available)
- Walking distance in minutes to the next station
For questions, requests or error messages, please contact our customer service directly in the chat: in the PubliBike app under Help or on publibike.ch (icon in the bottom right corner).
The app shows you immediately which stations are nearby and how many bikes or e-bikes are available. In your customer account you will find your previous trips and the travel expenses.
The app also provides the following features:
- Searching for bicycles
- Rent bicycles
- Registration
- Select subscription
- Show available bicycles
- Show map with locations
- Manage your account
- All trips at a glance
- Displays the current position on the map (if GPS is available)
- Walking distance in minutes to the next station
For questions, requests or error messages, please contact our customer service directly in the chat: in the PubliBike app under Help or on publibike.ch (icon in the bottom right corner).
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.6
883 reviews
Gyula Maloveczky
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October 27, 2023
They couldn't resolve a technical issue on their side for a month and I could not use the service for this time. They offered me compensation (since I was subscribed) first, but I haven't heard back since. Would not recommend them. Yeah the 'chat' is also a very useful feature where I can chat with a bot for a few minutes just so it can transfer me to a human who would contact me in 10 days or something like that. I have never heard back from this representative.
PubliBike AG
October 27, 2023
Hi Gyula, thank you for your feedback. We are sorry that your experience with us did not meet your expectations. Unfortunately, we did not find a request from you. Please send us more details about it including your email address via chat (https://chat.guuru.com/publibike?locale=en) so we can resolve this. Your PubliBike team
Manuel Ritz
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November 23, 2023
Very useful bike rental in Switzerland. The customer service and how they handle customer inquiries is very bad though - no customer centricity. Lost CHF 200 since they did not inform me about a change of an abo and they also refuse to repay any costs for rentals where the trip was not ended correctly.
PubliBike AG
November 27, 2023
Dear Manuel, thank you for your feedback. Our customers are reminded by e-mail that their subscription is about to expire. You can also always view the duration of your subscription in your customer account. Thank you for your understanding. Your PubliBike team
András Sasfi
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October 3, 2023
I used to like Publibike a lot, but now I wouldn't recommend. It seems like there are just not enough bikes in the network. I live close to Meierhofplatz in Zürich, and the station is always empty in the morning. The next one is 15 minutes walk away, since they've just closed a nearby station. If you can get a bike, it's nice to ride it, but the lack of the bikes is just so frustrating. Publibike is not an alternative for public transport anymore :(
PubliBike AG
October 12, 2023
Thank you for your feedback. We are sorry that we did not meet your expectations. We are constantly looking for ways to improve our service, which is why your feedback is valuable to us, and we hope to have the opportunity to regain your trust in the future. Best regards, your PubliBike team.
What's new
Thank you for using PubliBike. We regularly update our app to fix bugs and to improve performance.
App support
phone
Phone number
+41584535050