PubliBike (Zone 2)

Name: PubliBike (Zone 2)
Availability: InStock
Rating: 1.6428571939468384 (1037 reviews)
Author: PubliBike AG

PubliBike AG

1.6

1.04K reviews

100K+

Downloads

Everyone

About this app

App usable in Zone 2: Bern, Lausanne-Morges.

Other regions (Zone 1 and 3) use a different app.

Updated on

Nov 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info and Financial info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

1.6

1.03K reviews

Ingvar Groza

November 24, 2025

very good idea but rather weak execution: - payment issues - prizing - technical issues - wet saddles (would be fixed easily - slipping saddles - dislocated saddles - stopping batteries - high unavailability ratio

Eline

November 20, 2021

It would be a great service and app if it weren't for the problems of the lock of the bikes sometimes refusing to open, which can be very frustrating at times, the battery of the e-bikes not being charged or running out in the middle of a ride, making it very difficult for you to get anywhere and the immense charges when you happen to forget to close the lock one time or it even not registering the locking correctly. Other than those issues, it would be a 5 star experience for me.

3 people found this review helpful

PubliBike AG

December 16, 2021

Hello Eline, thank you for your comments. We have vastly improved the lock opening process, you might check this 1-minute-video https://www.youtube.com/watch?v=dnyvMiSKid0 An e-bike with an empty battery is blocked and can't be opened. Well, yes, you should not forget to close the bike, they get easily stolen, check for the ok- or pause-sign.

Robin S. Krom

June 25, 2020

Every other week I had to call their customer service because a bike didn't terminate the ride properly. Every other time the bikes don't open, so you can't rely on catching a train or being on time. Now they changed their subscription model from a flat-rate to 1 CHF minimum per ride for an e-bike with a subscription. If you're like me and use the e-bike to get to work and back, and maybe do some grocery shopping, that means you're now easily paying 90 CHF per month, that's about 3x what I was paying before plus an additional subscription fee. For that price I rather buy myself an e-bike that works. Canceled the subscription.

7 people found this review helpful

PubliBike AG

June 25, 2020

Hi Robin, Thank you for your feedback. We are working hard to improve the stability of our system, and we lately fixed a lot of issues. We're sorry that our price adjustment doesn't suit you. We launched a sector-standard pricing model. However, the new rates still offer good value for money for customers compared to other companies in the sector.