PubliBike

PubliBike AG

About this app

With the PubliBike app you can rent a bike 24/7
The app shows you immediately which stations are nearby and how many bikes or e-bikes are available. In your customer account you will find your previous trips and the travel expenses.

The app also provides the following features:
- Searching for bicycles
- Rent bicycles
- Registration
- Select subscription
- Show available bicycles
- Show map with locations
- Manage your account
- All trips at a glance
- Displays the current position on the map (if GPS is available)
- Walking distance in minutes to the next station

For questions, requests or error messages, please contact our customer service directly in the chat: in the PubliBike app under Help or on publibike.ch (icon in the bottom right corner).

Ratings and reviews

Terrible for Android users. I have to go through a whole Spiel every time I want to get a bike. Turn off wifi, disconnect any Bluetooth devices, log out, log in, put in airplane mode, take out airplane mode. Then MAYBE a bike will unlock without telling me my access is invalid. It will typically take ten minutes to get a bike unlocked. I've phoned several times when nothing worked and was told this was a known problem for Android users.

Useless app. Full.of bugs. After registration, you need to make a deposit. After the deposit, which takes looong time due to many errors messages, you need to wait 5 minutes to be able to use the app. Then, I tried to unlock a bike, and none of the 6 bukes available was working. So why do the show on the map if they are out of service? Now I can't get back the deposit I made. I would love to have a talk with the app developers and give them some professional advice.

I was an existing customer with Publibike with an active paid subscription for E-bikes and without any prior notice the terms of service were changed. I was told to "upgrade" to the new Publibike Velosport app to find myself being charged 2 chf for each withdrawal. It was previously free, having paid 50 chf for the annual subscription. I only found out after contacting customer services and they told me they had modified my subscription for financial reasons without informing me.

What's new

fixed: empty list on station overview